Welcome to the BryteBridge Family!
Our priority is to build lasting relationships with our clients, as it brings us great satisfaction to watch our clients and their nonprofits and small business not only grow but thrive. We value our customers and will work hard to earn your trust. As a company whose DNA is to do well, by doing good, it is our pledge to treat our clients with kindness, respect, and professionalism. We equally value our employees who deserve the same kindness, respect, and professionalism.
We look forward to working with you to support your nonprofit or business. Our goal is to deliver a first-class customer experience and to achieve this, we are willing to go the extra mile to earn your business.
Terms of Service Agreement
This agreement is intended to cover all entities and divisions of BryteBridge Consulting, LLC (“BryteBridge”), including, but not limited to, BryteBridge Nonprofit Solutions and BryteBridge Business. Our goal is to establish long-standing relationships with our clients and process all orders as accurately and efficiently as possible.
BY ACCEPTING THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL OF THE TERMS, CONDITIONS, AND NOTICES CONTAINED IN THIS AGREEMENT JUST AS IF YOU HAD SIGNED AND ACKNOWLEDGED ACCEPTANCE OF THIS AGREEMENT.
A relationship with BryteBridge is not provided those legal and professional protections that normally exist under an attorney-client relationship such as the following: (a) privileged communication between an attorney and client; (b) the requirement for an attorney to use a client trust account for safekeeping of fees paid in advance; or (c) prohibitions preventing an attorney from having impermissible relationships with clients, representing other persons with conflicting interests, receiving referral fees from third-party vendors, or prospectively limiting liability for malpractice through a contractual provision in a client agreement.
In the event that the IRS, state agency, or other regulator has initiated an enforcement proceeding claiming an individual or entity has violated the applicable law, such individual or entity will need to retain legal counsel to represent the individual or entity before the regulatory body. Although BryteBridge may serve as an expert regarding industry practices, BryteBridge is not a substitute for engaging appropriate legal counsel to represent such an individual or entity.
The determination to use a third-party formation, compliance, or tax services provider is an important decision and should not be based solely upon advertisements or self-proclaimed expertise. A description or indication of limitation of our compliance services does not mean that an agency or board has certified BryteBridge as a specialist or expert in entity compliance. All potential clients are urged to make their own independent investigation and evaluation of BryteBridge.
Additional BryteBridge Terms. I understand that my purchase may be subject to additional terms and conditions that may also be applicable. I understand Website Development, Grant Services, Subscriptions, 501(C) Reinstatement, and third-party services are subject to the Supplemental Terms of Service. If applicable, I acknowledge that I have read and agree to the supplemental terms, which are incorporated herein by reference.
Account Registration and Client Communication
Account Creation: To use certain features of the Services, you must register for an account (“Account”) and provide certain information about yourself as prompted by the online portal, app, or intake questionnaires. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site, subject to early termination fees, as applicable. BryteBridge may suspend or terminate your Account in accordance with the Term and Termination Section
Client Communication: All client communication including phone calls, emails, text messages, and other forms of electronic communication through our online portal is documented. When placing your order, you will be given access to a client portal.
Order Timeliness and Order Status
Order Timelines: Our schedule for most services is 10-15 business days after we receive all the documentation needed. Some services are more complex and can take between 30-45 business days. For services that require more time and research for us to meet this timetable, it is critical that clients complete all information requests and questionnaires in a timely manner. We can expedite most services for an additional fee. For any items requiring shipping, the standard shipping option is USPS priority mail. However, you can upgrade to next-day express mail at an additional fee. If we receive no response to our document requests within 30 days of the order date, your project will be considered inactive and subject to our cancelation policy.
We do not begin the clock on orders until all requirements and information requested from the client have been received and are in good order. We cannot complete our work without having all the required information in our possession.
For more information on specific services terms please click on the corresponding product-specific terms.
Order Status Updates: Through your online account access at app.brytebridge.com we provide access to view and request an order update or status. You may use the feature from within your portal for quick and timely updates or email support at support@BryteBridge.com to submit your request A case ticket will be created and escalated for resolution. Please allow 2-3 business days for a response when sending an email. You can also call 877-857-9002 and request to speak to a representative.
The Service may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications. The Service also may be subject to governmental shutdowns, delays, and other problems associated with State governmental agencies. BryteBridge is not responsible for any delays, failures, or other damage resulting from such problems.
Our service representatives strive to provide quality service at a cost-effective price for our customers; however, to do so, we require that you provide quality, comprehensive information to be included therein. Your service order is ultimately a compilation of your organization’s approved content, please keep in mind that the final product will be a direct result of the quality of information provided to us.
A revision opportunity is Included in specific writing, creative, and graphic design services (please review specific product terms). We require that all requested revisions be submitted to us at one time, in writing, and within seven (7) days of receipt of the service draft. If a revision request is not received within seven (7) days, we will assume that the draft is acceptable and will move forward with service completion and, if applicable, billing. Additionally, upon your final revision, services will be marked complete and billed accordingly upon your final approval or within three (3) days of completion, whichever occurs first. We understand that clients may have additional needs; therefore, we encourage you to consider purchasing a maintenance plan or additional revision time. To maintain our affordable prices, we provide limitations on time allocated to preparation and revisions on each order. However, additional time or revisions may be purchased at our hourly rates.
Revisions only apply to products such as business plans, strategic plans, grant writing, websites, graphic design work, and any services for which client feedback and approval are required.
There are no revisions on form-based products. For example, IRS form 1023 is very technical and lengthy, including many checkboxes, where the correct information needs to be selected and entered by our experienced staff. Once we send you a final completed form, if there is a change or correction needed, we will make the change/correction.
It is the responsibility of the client to provide any documents, data, materials, and review, including login codes for electronic submissions, that is necessary not only to complete the work but also to submit it when applicable. This is especially important for electronic submissions. The client is responsible for getting all the necessary information to BryteBridge in a timely manner. Additionally, organizational budgeting is the responsibility of your board of directors, and thus we will require that a sustainable budget be provided. Please keep in mind that the success of our work is a direct result of the quality of the information provided to our representatives and online questionnaires.
I understand that the BryteBridge review of my answers is limited to completeness, spelling, and for internal consistency of names, addresses, and the like. I will read the final document(s) before signing it, where applicable, and agree to be solely responsible for the final document(s).
We reserve the right to terminate the agreement and any related orders or projects in the event of abusive or noncordial behavior. In the event of this occurrence, we may terminate our agreement in accordance with the cancellation policy.
Eligibility, Point of Contact, Account Ownership
The Services found at this Site and provided by BryteBridge are available only to Customers who can form legally binding contracts under applicable law. By using the Services found at this Site, you represent and warrant that you are (i) at least eighteen (18) years of age and/or (ii) otherwise recognized as being able to form legally binding contracts under applicable law. You further represent and warrant that you are not on the United States Department of Treasury, Office of Foreign Asset Controls list of Specially Designated National and Blocked Persons and are not otherwise a person to whom BryteBridge is legally prohibited to provide the Services.
Customer shall designate a Primary “Point of Contact” to work with BryteBridge and our representatives. Customer’s Point of Contact shall have full authority to enter into agreements and make binding decisions on behalf of Customer. Customer agrees that BryteBridge may rely on representations made by Customer’s Point of Contact. Customer may change its Point of Contact at any time by giving written notice to BryteBridge in accordance with the notice provisions of this Agreement. BryteBridge is under no obligation to accept instructions from anyone other than the Point of Contact. Notwithstanding the foregoing, BryteBridge shall not be liable for any loss or damage resulting from BryteBridge’s reliance on any instruction, notice, document, or communication reasonably believed by BryteBridge to be genuine and originating from an authorized representative of Customer’s corporate entity. If there is reasonable doubt about the authenticity of any such instruction, notice, document, or communication, BryteBridgere serves the right (but not the obligation) to require additional authentication from Customer. In order to permit BryteBridge to protect the quality of its products and services, you hereby consent to BryteBridge staff being able to access your account and records on a case-by-case basis to investigate complaints or other allegations of abuse.
Payments and Payment Terms
You represent and warrant that if you are purchasing something from us or from merchants that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.
The credit card billing will appear as BryteBridge for any purchase made within our network of websites. In a split payment plan, we will debit your account for the remaining balance upon completion of your service order or in 45 days, whichever occurs first. Subsequent payments on a payment plan order are automatically programmed into the merchant payment system.
All service orders must be paid in full within 45 days from the date of purchase. If a payment plan option has been selected, you authorize us to automatically debit your account for each subsequent payment on the pre-selected dates in accordance with your selected payment plan, as well as for the remaining balance upon completion of your service order, or in 45 days, whichever is sooner. Subsequent payments on the payment plan are programmed into the billing system. No work will be sent without full payment.
Accounts or orders more than 60 days in delinquency may be sent to a collection agency, and you are responsible for paying for all handling, collection, or legal costs. Insufficient funds or credit card cancellations (charge backs) may result in an additional processing fee of $50, plus delayed service order processing and ongoing support. Unresolved payments may be reported to credit reporting agencies.
I understand that if I have an unpaid balance to BryteBridge and do not make satisfactory payment arrangements, my account may be placed with an external collection agency. I will be responsible for reimbursement of the fee of any collection agency, which may be based on a percentage at a maximum of 35% of the debt, and all costs and expenses, including reasonable collection and attorney’s fees incurred during collection efforts.
In order for BryteBridge or their designated external collection agency to service my account, and where not prohibited by applicable law, I agree that BryteBridge and the designated external collection agency are authorized to (i) contact me by telephone at the telephone number(s) I am providing, including wireless telephone numbers, which could result in charges to me, (ii) contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide and (iii) methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable.
Cancellation, Abandoned Orders and Refund Policy
Refund and Cancelation Policy: You may cancel and receive a full refund for any incomplete work within 14 days of your initial order. For partially completed orders, we will prorate the refund based on what work has been completed. The technology, applications, templates, and tools are the intellectual property of BryteBridge, and thus access to these tools is a portion of the service for which you have made payment.
BryteBridge Cancelation: We understand that sometimes life happens, and you may need to pause work on your order or project. That is completely acceptable if we are notified and informed of your situation. BryteBridge will make reasonable attempts to collect missing or required information to complete your order. This includes email, text, phone calls, and electronic tasks using our client portal. If your order goes more than 30 days without any forward progress or significant activity from your end, including responding to emails, phone calls, and text messages, missing intake questionnaire, and no prior arrangements have been made with us and agreed to, your project will be put on hold, and all associated projects and files will be archived. BryteBridge reserves the right to cancel orders when clients are unresponsive to requests for information needed to complete an order. After 30 days from the time of order, if we have yet to receive all the requested information to complete the order, we will archive the order, and you will be subject to a reactivation fee.
Order Reactivation Fee: If your order has not been abandoned for 120 days, you may reactivate an order within 120 days by delivering all outstanding missing information and paying a $100.00 Reactivation Fee. In the event your order is less than $100.00, the reactivation fee will be the equivalent of a new order, excluding filing fees.
Abandoned Orders: I shall have no right to cancel, request a cash refund, or obtain store credit for any undelivered orders after 120 days have elapsed from the purchase date unless BryteBridge is at fault. Abandoned orders will result in liquidated damages equal to the amount paid to BryteBridge for reimbursement of our commitment to service the order, including the time and effort attempting to reach the client and to retrieve requesting missing or incomplete information needed to complete the order.
I understand BryteBridge is allocating, time and resources to reach me for missing and required information, which is not considered in the price paid for service. I acknowledge the Abandonment Policy is intended to safeguard BryteBridge’s time, people, and resources.
Filing Fees are Non-Refundable: Any filing fees BryteBridge has already paid on behalf of clients to a state agency, the IRS, or other government agency are non-refundable.
Completed and delivered orders: All completed and delivered orders are non-refundable. Orders requiring the client to complete the last steps, including paying filing fees, required signatures, and submitting final documents and or filings, are considered completed orders, as they are outside of the control of BryteBridge.
Order Processing Disclosure
First and foremost, our goal is to fulfill the estimated order and project completion date ranges based on the product or service purchased. For example, some services may take 10-15 business days to fulfill, while others may take 30-45 business days, depending on the size, scope, and hours required to complete the project or order. The estimated dates are included within each service terms and estimated completion dates are communicated once we have received all required information requested from the client. As orders are received, we do prioritize based on several factors. It is our goal to be fair and transparent on how we prioritize client orders, while also aiming to meet the project timelines provided to our clients. We do not begin the clock on orders until all requirements and information requested from the client have been received and are in good order. We cannot complete our work without having all the required information in our possession. Once all information has been provided, we process orders based on the following prioritization schedule.
- Double Expedite Orders
- Expedite Orders
- Orders Paid in Full
- Subscription Plans
- Deposit Plans (50% down/50% Project Completion)
Electronic Records and Signatures
I give BryteBridge and any affiliated companies consent to affix my electronic signature where required to file my documents. I understand I may withdraw my consent, provided my documents have not already been filed, by calling BryteBridge Customer Care at 877-809-5751.
Email And Text Messages
You consent to receive text and email messages sent by an automatic dialing system for the purpose of reminding and updating clients on order status, along with ongoing marketing and client communication. Message and data rates may apply. You can reply stop to opt out of text messaging. Opting out of email or text message communication may prevent you from receiving important communications regarding your order or account.
Third-Party Filling Fees
BryteBridge bills our clients our fees to perform the services selected. All state, government, or agency filing fees are the sole responsibility of the client, and not included as part of our fee calculation. At our discretion and with permission from our clients, we may collect the filing fees upfront and pass them on directly to the state, government, governing agency, or any other third party. Additionally, we may add a convenience fee to cover our time and risk associated with making payments in advance of receiving payment, with disclosure and permission to the client.
Term and Termination
Subject to this Section, these Terms will remain in full force and effect while you use the Services. We may suspend or terminate your rights to use the Site or App (including your Account) at any time for any reason at our sole discretion, including failure to verify your identity or for any use of the Services in violation of these Terms. We will attempt to notify you of termination when we have advance notice so that you can download your User Content. Upon termination of your rights under these Terms, your Account and right to access and use the Services will terminate immediately. You understand that any termination of your Account may involve the deletion of the User Content associated with your Account from our live databases. BryteBridge will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content.
Future Products and Services. If you choose to add a product or service to an order subsequent to this initial purchase, these Terms of Service will apply to that additional product or service purchase as well.
Modification of Terms of Service
These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Site. You are responsible for providing us with your most current email address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective (i) immediately upon the next time you log in to the Site or App, (ii) upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you (if applicable) or (iii) thirty (30) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of our Services. Continued use of our Services following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.
The information, content, and documents from or through the site are provided “as-is”, “as available”, with “all faults”, and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The information and services may contain bugs, errors, problems, or other limitations. We and our affiliated parties have no liability whatsoever for your use of any information or service, except as provided in section 17(b). In particular, but not as a limitation thereof, we and our affiliated parties are not liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The negation and limitation of damages set forth above are fundamental elements of the basis of the bargain between us and you. This site and the products, services, documents, and information presented would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from us through the site or otherwise shall create any warranty, representation, or guarantee not expressly stated in this agreement. All responsibility or liability for any damages caused by viruses contained within the electronic file containing a form or document is disclaimed.
Dispute Resolution; Binding Arbitration
Our goal is to open discussions and disputes in good faith, recognize our mutual interests, and attempt to reach a just and equitable solution, satisfactory to both parties. We believe that if we are being reasonable, 99.9% of the time we will reach an agreement. If we do not reach such a solution within a period of 30 days, from the time it is presented then, upon notice by either party to the other, all disputes, claims, questions, or differences shall be finally settled only by the arbitration process administered by the American Arbitration Association in accordance with the provisions of its commercial arbitration rules.
This agreement shall be governed by and interpreted in accordance with the laws of the state of Florida. The parties acknowledge that this agreement evidences a transaction involving interstate commerce. The United States Arbitration Act shall govern the interpretation, enforcement, and proceedings pursuant to the arbitration clause in this agreement.
In no event shall an award in an arbitration initiated under this clause exceed the value of the product or service provided under this agreement. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration. The award of the arbitrators shall be accompanied by a reasoned opinion. Any arbitration decision will be final and both parties must comply 100% with the final decision. Any other recourse that is taken outside the arbitration process to damage the company’s (BryteBridge) reputation, will be considered a malicious attempt of defamation of character in which our company reserves the right to file a civil suit with orange county Florida Clerk of Court for damages, legal fees, and court cost. Any civil litigation by any party must be placed in Orange County Florida.
The arbitration process administered by the American Arbitration Association in accordance with the provisions of its commercial arbitration rules shall be conducted in the language in which the contract was written. This agreement shall be governed by and interpreted in accordance with the laws of the state of Florida. The parties acknowledge that this agreement evidences a transaction involving interstate commerce. The United States arbitration act shall govern the interpretation, enforcement, and proceedings pursuant to the arbitration clause in this agreement. In no event shall an award in an arbitration initiated under this clause exceed the value of the product or service provided under this agreement. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration.
Any legal controversy or legal claim arising out of or relating to this agreement or our services, excluding legal action taken by us relating to site operations and/or intellectual property, shall be settled solely by confidential binding arbitration in accordance with the commercial arbitration rules applicable at the time the arbitration commences. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. Each party shall bear one-half of the arbitration fees and costs incurred. The award of the arbitrators shall be accompanied by a reasoned opinion. Any arbitration decision will be final, and, in the event, any other recourse is taken outside the arbitration process to damage the company’s (BryteBridge .) reputation. This will be considered a malicious attempt of defamation of character in which our company reserves the right to file a civil suit in orange county Florida court for damages, legal fees, and court costs. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.
This agreement shall be treated as though it were executed and performed in Orlando, Florida, and shall be governed by and construed in accordance with the laws of the state of Florida (without regard to conflict of law principles). Any cause of action by you with respect to the site (and/or any information, documents, products, or services related thereto) must be instituted within one (1) year after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in Section 16 and Section 17. The language in this agreement shall be interpreted as to its fair meaning and not strictly for or against any party. Any rule of construction to the effect that ambiguities are to be resolved against the drafting party shall not apply in interpreting this agreement. This agreement and all incorporated agreements and your information may be automatically assigned by us in our sole discretion to a third party in the event of an acquisition, sale, or merger. If any provision of this agreement is held illegal, invalid, or unenforceable for any reason, that provision shall be enforced to the maximum extent permissible, and the other provisions of this agreement shall remain in full force and effect. If any provision of this agreement is held illegal, invalid, or unenforceable, it shall be replaced, to the extent possible, with a legal, valid, and unenforceable provision that is similar in tenor to the illegal, invalid, or unenforceable provision as is legally possible. To the extent that anything in or associated with the site is in conflict or inconsistent with this agreement, this agreement shall take precedence. Our failure to enforce any provision of this agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under this agreement shall survive any termination of this agreement. The title, headings, and captions of this agreement are provided for convenience only and shall have no effect on the construction of the terms of this agreement.
BryteBridge personnel may from time to time recommend third-party software or other products and services for your consideration. BRYTEBRIDGE MAKES NO REPRESENTATION OR WARRANTY WHATSOEVER REGARDING PRODUCTS AND SERVICES THAT ARE NOT PURCHASED FROM BRYTEBRIDGE, INCLUDING THE COMPATIBILITY OF SUCH PRODUCTS AND SERVICES WITH BRYTEBRIDGE SOFTWARE. Your use of any such products and services is governed by the terms of your agreement with the provider of those products and services.
Our incorporation services include the preparation and filing of documents for incorporation or organization as a limited liability company in the jurisdiction of your choosing. Our fee calculations do not include any state or local filing fees. At our discretion and with permission from our clients, we may collect the filing fees upfront and pass them on directly to the state, government, or governing agency. Additionally, we may add a convenience fee to cover our time and risk associated with making payments in advance of receiving payment, with disclosure and permission to the client. These documents will fulfill the minimal legal requirements for incorporation/organization in your chosen jurisdiction and are not meant to serve as formal operating agreements or bylaws for your business or organization. Any additional information or clauses which you wish to include in your organizing document will be incorporated therein. However, to assure that your filing will be successfully processed, we reserve the right to advise you against any potential pitfalls and thus we cannot include information within your incorporating or organizing documents that would lead to your business or organization’s organizing document not being successfully filed. As for advice on tax advantages of selecting a business structure please refer to the general pros & cons listed on our website; our representatives are not trained to offer specific tax advantages and we cannot provide legal advice. If a corporation or other entity is eligible to be treated as an s corporation, a form 2553 is required to make the election under section 1362(a). We can prepare the form for an additional fee.
Our incorporation services for nonprofit organizations include the addition of specific clauses in the articles of incorporation that all organizations wishing to pursue tax exemption under 501(c) from the internal revenue service must include in their organizing document. These clauses must be added to your organizing document to obtain tax-exempt status under any section of 501(c) and cannot be modified or removed from this document. If you have selected a payment plan option for your incorporation services, please keep in mind that your account must be paid in full prior to the release of your incorporation documents.
Estimated Completion time: 10-15 business days
We do not begin the clock on orders until all requirements and information requested from the client have been received and are in good order. We cannot complete our work without having all the required information in our possession.
501(c)(3) Services and 501(C)(3) Guarantee
Our 501(c) federal tax exemption services come with a guarantee that your organization will receive a positive determination of exemption under the section for which your organization has applied.
However, this guarantee requires that all application information, excluding board bios, submitted to the IRS be prepared or reviewed by our office and that existing organizations file all 990 returns to the IRS annually, since the formation date, prior to applying for the 501(c) status with the IRS.
Our guarantee is only applicable once the 1023 or 1024 applications have been submitted to the IRS.
To assure that your application will be successfully processed, we reserve the right to advise you against any potential pitfalls and thus we cannot include information within your application that would lead to your organization’s ineligibility for exemption under section 501 of the internal revenue code. Included with our standard 1023 and 1024 preparation services is follow-up support throughout the application process. Should you receive any requests for information from the IRS, we will assist in preparing appropriate responses.
As part of the terms of the exemption guarantee, we require that all communication with the IRS be reviewed by our office prior to submission. Should you make any modifications to the application prior to submission or undertake any communication with the IRS without prior review by one of our 501 representatives, we reserve the right to void such guarantee or charge additional fees to correct this and provide additional service hours.
For clients selecting the 501 1023-ez application service, be advised that the IRS will select a random sample of applications and require the applicant to provide additional information. Assistance with the preparation of additional information requested by the IRS from 1023-ez filers will be subject to additional charges for applicants choosing the 1023-ez application. As government agencies frequently update their forms and processes, it is important that state and federal documents be filed by the client in a timely fashion after their completion.
If you have not filed a document within 30 days of its preparation, please contact our office to determine what updates and/or revisions may be necessary prior to filing. Please keep in mind that your account must be paid in full prior to release of your application package. In the event you do not elect for BryteBridge to assist in filing your 1023/or 1024 application, your completed documents will be provided to you electronically or to your shipping address on record with detailed instructions for filing. Copies of such documents and instructions will also be made available in your secure client portal. The fee charged by our company for 501 services includes only preparation of the documents selected, and therefore all state and IRS fees are the responsibility of the client. At our discretion and with permission from our clients, we may collect the filing fees upfront and pass on directly to the state, government, or governing agency. Additionally, we may add a convenience fee to cover our time and risk associated with making payments in advance of receiving payment, with disclosure and permission to the client. Also, any program research, special narrative request or consultation may be provided at an extra charge. Please review our general terms of service for additional information.
Estimated Completion time: 10-15 business days
We do not begin the clock on orders until all requirements and information requested from the client have been received and are in good order. We cannot complete our work without having all required information in our possession.
State Registration and Tax Exemption
Most state nonprofit registration or solicitation requests and state tax exemptions can only be filed and submitted upon completion and receipt of your 501(C)(3), as defined by receipt of an official IRS determination letter. It is the client’s responsibility to file all state requirements upon receiving the determination letter from the IRS. If you hired BryteBridge to complete these documents, you may contact us to submit them to the state on your behalf upon receipt of the IRS determination letter. Otherwise, if you paid for state registration, and tax exemption services through BryteBridge, we provide you with written instructions on how and when to file in your online client portal.
As government agencies frequently update their forms and processes, it is important that state and federal documents be filed in a timely fashion after their completion. If you have not filed a document within 30 days of its preparation, please contact our office to determine what updates and/or revisions may be necessary prior to filing.
Estimated Completion time: 10-15 business days.
We do not begin the clock on orders until all requirements and information requested from the client have been received and are in good order. We cannot complete our work without having all the required information in our possession.
Registered Agent Services
A registered agent is authorized to receive service of process in the event of a lawsuit and other important documents on behalf of the business. Persons that enroll in the registered agent service will be required to provide both a physical address and mailing address they wish to be recorded by the state. Each state’s laws vary about whether the physical or mailing address is visible so please contact the appropriate secretary of state to see the laws specific to your state of formation.
Through our partnership with Legalinc, BryteBridge provides Registered Agent Services in all fifty United States, the District of Columbia, and Puerto Rico for the specific purpose of serving as a registered agent (aka resident agent, statutory agent, service of process agent, or Commercial Registered Office Provider) for legal entities. By purchasing Registered Agent Services, you understand, agree to, and accept the specific purpose and use of a registered agent, which is to be appointed and maintained by a legal entity according to local statutory requirements. The registered agent is generally responsible for maintaining a physical location during regular business hours, receiving legal and government notice on behalf of the represented entity, and delivering documents securely to the entity.
BryteBridge handles the initial set-up and all ongoing billing. You will be charged by BryteBridge. The service automatically renews annually within 60 days of the anniversary date of purchase and is billed to your card on file. Billing in advance minimizes disruption of service and to your business.
Registered Agent Services ordered on the Website or through a BrytdeBridge representative are provided by Legalinc or another third-party provider. Any agreement to purchase the Registered Agent Services is between you and Legalinc or another third-party provider. If you ask us to assist you with finding and engaging a registered agent provider, unless you specifically restrict us from doing so, we reserve the right to change providers if there is no additional cost to you.
Through these services, you will be alerted via email by our partners Legalinc of legal notices and other important mail received on your behalf. Additionally, Legalinc provides an online portal to access copies of documents delivered. BryteBridge does not receive or retain this notification, although we can obtain copies from Legalinc upon your request.
We will collect the fees related to the Registered Agent Services on behalf of Legalinc pursuant to your subscription arrangement with the information and credit card information you provide to us on the Website.
We provide Legalinc with access to the information necessary to service as your registered agent. To ensure continued service of the purchased Registered Agent Services, you should keep your credit card and other information current. Unless you opt out of the Registered Agent Services, we will continue to collect the fees for Registered Agent Services pursuant to the terms of your subscription.
Legalinc and BryteBridge reserve the right to increase their service fees at any time without notice to you.
You may notify us to cancel your Registered Agent Services with Legalinc at any time. To do so, Legalinc may require proof that a new registered agent has been designated with the appropriate state agency. If proof of a substitute registered agent is not received by the renewal date, Legalinc may charge you the full fee for the renewal term. If you cancel the service prior to the expiration of the term, you are not entitled to a pro-rata refund from Legalinc.
If you make or authorize less than the full fee, any accepted payment by Legalinc will be considered an incomplete order until full payment is made by you. Legalinc reserves the right, in its sole discretion, to reduce your service term. Any accepted partial payments may be subject to additional installment payment processing fees.
If full payment is not timely received by us on behalf of Legalinc for the initial order or for any renewal, Legalinc reserves the right, at its discretion, to terminate your Registered Agent Services. Legalinc may also, in its sole discretion, continue to serve as your registered agent and continue to invoice you for its fees along with any applicable late payment fees or charges. You are fully responsible for any and all consequences related to the termination of Registered Agent Services by Legalinc. Legalinc, BryteBridge, and its parent, subsidiaries, directors, officers, employees, affiliates, successors, assigns, agents, or representatives are NOT liable or responsible for any damage or inconvenience caused or alleged to be caused by termination.
While certain Services may control where and to whom certain notices are sent, any notices from the registered agent will go to the company for whom the registered agent serves in addition to any additional people included on the order.
The address for the registered agent is for use by the registered agent and IS NOT TO BE USED AS YOUR BUSINESS ADDRESS.
BryteBridge registered agent services are limited to the receipt and forwarding of items covered under state statutes. When receiving the process on behalf of the client, BryteBridge shall in no event be held responsible for any part of the lawsuit or claim. Client agrees to indemnify BryteBridge for all claims brought in these processes.
If Legalinc is your registered Agent on state record, and you want to make a change. Please continue reading:
We cannot independently cancel registered agent service due to legal obligations to have a registered agent. A registered agent must be on file with the state. Being without one can incur penalties for the company in violation or even a revocation of authority of that business to operate in the state. However, if you would still like to cancel your registered Agent, you will need to change your registered Agent on file with the state.
Instructions for changing your registered Agent:
To change Registered Agents for your company, it’s as simple as filing a change of agent request with your state, which we are happy to assist with for any state for $99 plus state fees. If you have already filed a change of Agent for any state that we serve you, please call us at 1 (877)- 857-9002 or email us at support@BryteBridge.com so we can update that information and formally cancel your registered agent account. Alternatively, if your business has withdrawn from or dissolved in a state where Legalinc was the Registered Agent of record, please contact us using the above info. Once we confirm Legalinc is no longer the Registered Agent or that the business has ceased, we will cancel your account.
990 Tax Preparation
Our low pricing for Form 990 preparation services primarily applies to organizations that provide electronic files and annual financial statements. Additional charges for standard bookkeeping shall be required to reconcile data, prepare financial statements, etc. for organizations that have not yet compiled their year’s finances. All additional charges will be submitted to the client for approval prior to the work being conducted. Client agrees to pay BryteBridge within 30 days for services rendered, and the release of completed documents is dependent on payment being made in full. It is the sole responsibility of the client to provide the appropriate, accurate information to us. Should information submitted in questionnaires or financial statements not be current and correct it could result in documents being prepared incorrectly, and at no responsibility of us. It is important for all information to be accurate and legible to provide you with high-quality service. We will not audit or verify the information that you provide to us. If an amount appears unusual, we will call it to your attention. However, we are not responsible for the detection of errors, irregularities, theft, fraud, or illegal acts. We do not provide legal services. To ensure that Form 990 is prepared and delivered to the client in a timely fashion, all required information must be received by BryteBridge at least 15 business days prior to the date on which the return is due to the internal revenue service. If information is not submitted at least 15 business days before the IRS due date, it is the responsibility of the client to file the appropriate extension form with the IRS to avoid any potential penalties for late filing. For an additional fee, BryteBridge can file an extension request to the IRS on your behalf. BryteBridge is not liable for the failure to file an extension or your 990 filings by the IRS deadlines. It is essential that the client carries out a full review of their prepared form 990 following the provision of our preparation services. Clients must review all work completed by us within 7 days of it being sent to them and any necessary changes must be brought to our attention immediately. After 7 days no liability for incorrect information will be accepted by BryteBridge. BryteBridge employees will not discuss the contents of any 990 return directly with the internal revenue service.
Estimated Completion Time of filing form 990: 30-120 business days, depending on seasonality.
HOW 990 EXTENSIONS WORK
A tax extension is a six-month postponement of the time to file.
BENEFITS AND RISKS
The advantage of a tax extension is it gives clients and BryteBridge more time to compile all the needed information to file the 990 returns accurately. Extensions are often more cost-effective than filing a late or amended return later down the line and do not increase the likelihood of an audit. Missing an extension deadline may result in late fees or other penalties.
990 Nonrefundable Deposit Requirement
990 Orders, excluding the 990-N, require a 50%, non-refundable deposit. The deposit requirement is to safeguard the time BryteBridge invests following up with clients to gather required and critical information to file IRS Form 990. In addition to the deposit requirement, all 999 orders are subject to order cancellation, reactivation, and order abandonment policies.
Grant Management Services
Grant management services are for established nonprofits committed to the long-term investment of an active and ongoing grant submission strategy. The grant management services provide nonprofits with a dedicated team that includes a grant coordinator and a grant writer, while also offering access to multiple grant research databases and professional grant management technology. Additionally, we provide regular touchpoints and reporting on the status of the grant activities. Grant Management terms are for 3, 6, and 12-month engagements. Due to the customization, term, and hourly options, ongoing grant management services are under a separate contractual agreement. Please see your signed agreement for details. If you are interested in ongoing grant services, don’t hesitate to contact your consultant at 1-877-857-9002.
Estimated Completion Time: Ongoing pursuant to a separate agreement.
Web Design and Hosting Services
All BryteBridge’s website packages include building a professional-quality WordPress-based site. WordPress is an industry-standard content management system (CMS). Whether made by BryteBridge or not, all websites require a domain and hosting package to be available online.
We offer two types of web design services, including options with and without hosting subscriptions.
Websites with Hosting Subscriptions: Website orders using our hosting subscription include an initial fee to build your website and include an additional monthly subscription to pay for ongoing maintenance services, such as domain management, website hosting, SSL-security certificate registration, content edits, and design changes. Features included depend on the subscription plan purchased.
Websites without Hosting Subscriptions: Website orders that do not elect our hosting subscription include an initial fee to build your website and, if applicable, install it on a hosting provider of your choice. For this service engagement, BryteBridge will build the website, but you are responsible for securing a domain and hosting provider, acquiring an SSL security certificate, and all ongoing maintenance and content updates of the website.
Both programs are designed to meet separate and distinct client needs. The subscription plan is ideal for those who want a true outsourced solution. For others who want full control of the site (ownership, selection of hosting, maintenance, etc.) yet value and desire a professional to help with the design and buildout of the site, you may elect our website packages without a hosting subscription.
Website Development services are under a separate contractual agreement. Please refer to the Website development terms here.
Estimated Completion Time: Ongoing pursuant to a separate agreement.
Payroll services are available through our partnership with ADP®, a leading provider of payroll, HR, and benefits. Under the partnership, clients of BryteBridge will be able to access leading HR and payroll services from ADP®, while still having BryteBridge as your primary point of contact.
Through the partnership, we have negotiated discounts for our clients; however, any payroll agreements will be between you and ADP®. All payroll fees will be payable directly to ADP® through payroll deduction. Price is usually determined by number of employees and payment frequency. ADP® has the capability to perform direct deposit. Payroll is a time-sensitive service and as such requires information to be sent to our representatives in a timely fashion. You will need to provide us or ADP® with payroll information on a timely and periodic basis, including hours worked, pay rates, employee status, and benefits information. For more details, please review the agreement between you and ADP®
BryteBridge is not responsible for the detection of errors, irregularities, theft, fraud, or illegal acts. We do not provide legal services. BryteBridge is not responsible for any payment of payroll taxes, penalties, and liabilities due to the IRS or the state.
Bookkeeping services include monthly standard data entry services. Our monthly flat rate charge is quoted based on the previous year’s income and expenses and a review of the time required to maintain the client’s books. Our monthly fees include access to QuickBooks online. If a large volume of prior business transactions is required, then the standard hourly rate will apply for additional work.
Monthly bookkeeping services include journal entries, bank reconciliation, and the creation of a profit & loss statement, balance sheet, and general ledger. Any other services requested will be at an additional charge depending upon the requested service. The client agrees to provide pdf or electronic copies of the following: all bank statements, payroll or draws year-to-date and supporting documentation, ledgers or documentation on all accounts, as well as information pertaining to open loans and current assets. Additionally, we will provide bookkeeping clients access to an online client portal to access and mutually share client documents, statements, receipts, and reports.
Upon signed agreement, we will submit to the client a detailed listing of all required information or documents needed to perform the setup. Any other clerical or professional support requested or required by the client will be assessed on a case-by-case basis with pricing to be agreed upon prior to commencement of the work. To offer the best value, BryteBridge may use bookkeepers who are third-party contractors hired to complete the data entry process of the service. We agree to maintain the strictest confidence when dealing with this sensitive information, as a result, we will only give information to the undersigned or as directed in writing by the undersigned and as required by law.
Our team will exercise all due care to ensure that business data is free of errors, however, we will not accept responsibility for data errors provided to us by the client. We will correct any errors made by our staff while working on a client’s accounts. It is the sole responsibility of the client to provide appropriate and accurate information. It is important for all information to be accurate and legible to provide you with high-quality, precise service. It is essential that the client carries out a full review of their accounts structure and data following the provision of our bookkeeping services.
Clients must review all work completed by us within 7 days of it being returned to them and any necessary changes must be brought to our attention immediately. After 7 days no liability for incorrect entries will be accepted by BryteBridge. We do not accept any responsibility for losses or damage arising from errors initially contained within the documentation or electronic data provided by the client. We assume no responsibility for the accuracy of documentation or electronic data supplied by the client.
Document Submission Time Frame: In order to provide timely delivery of the services and reports, all bank statements/financials must be received monthly. In the event you are unable to provide the bank statements/financials monthly, we will allow the bank statements/financials to be submitted on a quarterly basis.
Fees: If the bank statements/financials are not received in the timeframe outlined (90 days), the order will be canceled. Upon cancellation, the QuickBooks online billing will be transferred to you, and the fees for the months’ statements that were not received will be retained as well as a $99.00 setup fee. Once we transfer the billing to you, the QuickBooks account will be suspended, and we no longer have access to your account. No payment from QuickBooks will be charged to your account until you log in and update the billing information.
Cancellation / Refund: In the event, we do not receive bank statements/financials in the time frame outlined, and you decide to cancel bookkeeping services, we will allow a refund of the last 2 billing cycles, minus the QuickBooks Online fees. All previous payments will be retained, and we transfer the QuickBooks billing to you. The QuickBooks account will be suspended, and we no longer have access to the account. No payment from QuickBooks will be charged to your account until you log in and update the billing information.
Estimated Completion time: 15-30 business days.
Subscriptions, sometimes also referred to as memberships, including BryteBridge Connect, are recurring charges or payments to access BryteBridge software, systems, support, services, education, and ongoing services, such as compliance monitoring and support. Most subscriptions are monthly or annually.
Some subscriptions include initial one-time setup or activation fees. These fees cover our time to set up your account, activate the technology, notify internal and third-party resources, and conduct a review of your business to ensure your organization is currently in good standing with the state or IRS. Set-up fees are non-refundable.
If you purchase a Subscription, you will be charged either monthly and/or at the beginning of your Subscription Term, depending on the package you selected at the time of purchase. The length of time between when your subscription starts and when it renews (your “Subscription Term”) will depend on the option that you selected at the time of purchase. BryteBridge currently offers monthly and annual subscriptions.
By choosing a subscription product or service, you agree that BryteBridge may store one or more payment methods for your account, and you are authorizing BryteBridge to charge these payment methods as explained in these terms. We may obtain automatic updates for any expiring credit cards you have provided.
Even if you do not use our products or services, you are responsible for paying the full cost of your subscription until you cancel your subscription or until it is otherwise terminated. For more information about canceling your Subscription, see the Termination and Cancellation section below.
a. Initial Subscription Term
Your Subscription Term begins as soon as your initial payment is processed. The date that your initial payment is processed will be considered your “Billing Date” and will be used to determine when your future payments are due.
If you have chosen to purchase an annual subscription that is paid monthly, you will continue to be billed monthly at the cost agreed to at the time of purchase for the entire year of your initial Subscription Term.
b. Auto-Renewal of your Subscription
Monthly Subscriptions: If you selected a monthly subscription, your subscription automatically renews each month without notice until you cancel.
Annual Subscriptions: If you selected an annual subscription, your subscription automatically renews each year. You may be sent a reminder email before your subscription renews. Unless required by law in the state where you reside, we are not obligated to provide this notice. If you do not receive a renewal reminder, or we fail to send a renewal reminder, you will still be required to pay for your subscription if you do not cancel the subscription prior to its renewal.
If you have purchased an annual subscription that is paid annually (referred to as an “Annual plan, prepaid”), you will be responsible for paying the entire annual subscription cost when your subscription renews.
If you have purchased an annual subscription that is paid monthly (referred to as an “Annual plan, paid monthly”), you will be responsible for paying all twelve-monthly payments once your subscription has been renewed. Your first monthly payment will be collected at the time of your subscription renewal.
You may choose to stop the automatic renewal of your subscriptions with BryteBridge. You will not be charged again for the subscriptions that you decline renewal on. Products and services included in your subscription will continue to be available until the last day of service. Once the subscription ends, BryteBridge will stop providing the related services for your entity and/or account, and you understand that you are personally responsible for updating all necessary information with the Secretary of State and any other agencies or stakeholders. You can opt back into an automatic renewal of a subscription at any time, provided the subscription has not already been terminated.
c. Changes in the Cost of your Subscription
The cost of your subscription will be the same as the cost at the time of purchase unless adjusted by BryteBridge. In the event of an adjustment, we will notify you in writing in advance of charging the new subscription cost.
d. Changes in your Billing Date
Unless you cancel your subscription, you will be automatically charged for the cost of your subscription on your Billing Date. If your purchase date is on the 29th through the 31st day of any month, your Billing Date for any payments due in months with fewer days will fall on the last day of the month.
We may adjust your Billing Date and are not required to tell you in advance if we make an adjustment. If we adjust your Billing Date, this will be reflected by a charge to your account on a prorated basis according to the number of days that have passed since the Billing Date of your latest renewal charge.
Promotional Trial Memberships. We sometimes offer customers trial memberships, all of which are subject to these Subscription Terms (unless otherwise stated in the offer). For a trial or other promotional membership with no initial charge, you agree we may authorize a charge of up to one dollar ($1) to your method of payment to verify your payment source. AT THE COMPLETION OF A TRIAL MEMBERSHIP, UNLESS YOU CHOOSE TO CANCEL BY CALLING 877-857-9002 OR THROUGH THE “BRYTEBRIDGE” PORTAL, YOUR SUBSCRIPTION WILL RENEW AUTOMATICALLY, AND YOUR CREDIT CARD WILL BE CHARGED TO BEGIN YOUR INITIAL MEMBERSHIP TERM.
State and Government Filing Fees: If you have purchased a Compliance service, you will also be billed for State compliance event filing fees at the time of any compliance event (e.g., Annual Reports) unless disclosed otherwise.
Payment Failures: If a payment fails or is expired, you will be notified by BryteBridge, and access to the Services will be suspended until payment is received. You may elect to discontinue some or all of your paid services at any time by contacting support@BryteBridge.com. Should you elect to discontinue any of the paid services prior to the expiration of the initial 12-month term, you may be required to pay a cancellation fee and any other expenses which have been paid or incurred by BryteBridge, including state or third-party vendor fees.
Buy with confidence, knowing that your purchase is backed by our 14-day money-back guarantee. If you wish to cancel a subscription or add-on service, please contact customer support within 14 days for a full refund, less any start-up, set-up, activation fees, state, or other third-party fees. After 14 days, we can cancel your subscription or service, but no refunds will be issued.
Website User Agreement
The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the site are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use, or publication by you of any such matters or any part of the site, except as allowed by section 5 below, is strictly prohibited. You do not acquire ownership rights to any content, document, or other materials viewed through the site. The posting of information or materials on the site does not constitute a waiver of any right in such information and materials. Some of the content on the site is the copyrighted work of third parties.
Copyrights and Copyright Agents
We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact our copyright agent for notice of claims of copyright infringement by directing an email to the copyright agent.
Limited License; Permitted Uses
You are granted a non-exclusive, non-transferable, revocable license (a) to access and use the site strictly in accordance with this agreement; (b) to use the site solely for internal, personal, non-commercial purposes; and (c) to print out discrete information from the site solely for internal, personal, non-commercial purposes and provided that you maintain all copyright and other policies contained therein. No print or electronic version of any part of the site or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances.
Restrictions and Prohibitions on Use
Forms, Agreements & Documents
We may make available through the site or through other websites sample and actual forms, checklists, business documents, and legal documents (collectively, “documents”). All documents are provided on a non-exclusive license basis only for your personal one-time use for non-commercial purposes, without any right to re-license, sub-license, distribute, assign, or transfer such license. Documents are provided for a charge and without any representations or warranties, express or implied, as to their suitability, legal effect, completeness, current, accuracy, and/or appropriateness. The documents are provided “as is,” “as available,” and with “all faults.” And we and any provider of the Documents disclaim any warranties, including but not limited to the warranties of merchantability and fitness for a particular purpose. The documents may be inappropriate for your circumstances. Furthermore, state laws may require different or additional provisions to ensure the desired result. You should consult with legal counsel to determine the appropriate legal or business documents necessary for your transactions, as the documents are only samples and may not be applicable to a situation. Some documents are public domain forms or available from public records.
No Legal Advice or Attorney Client Relationship
Information contained on or made available through the site is not intended to and does not constitute legal advice, recommendations, mediation, or counseling under any circumstance and no attorney-client relationship is formed. We do not warrant or guarantee the accuracy, completeness, adequacy, or currency of the information contained in or linked to the site. Your use of information on the site or materials linked to the site is entirely at your own risk. We are not a law firm, and the site is not a lawyer referral service.
Links to Our Website
You may provide links to the site, provided (a) that you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on the site, (b) your site does not engage in illegal or pornographic activities, and (c) you discontinue providing links to the site immediately upon request by us.
Links to Other Website
The site contains links to other websites. We are not responsible for the content, accuracy or opinions express in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. The inclusion of any linked website on our site does not imply approval or endorsement of the linked website by us. If you decide to leave our site and access these third-party sites, you do so at your own risk.
The site may contain advertising and sponsorships. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the site is accurate and complies with applicable laws. We are not responsible for the illegality or any error, inaccuracy, or problem in the advertiser’s or sponsor’s materials.
Third Party Content
Third-party content may appear on the site or may be accessible via links from the site. We are not responsible for and assume no liability for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography, or profanity in the statements, opinions, representations, or any other form of content on the site. You understand that the information and opinions in the third-party content represent solely the thoughts of the author and are neither endorsed by nor does it necessarily reflect our belief.
Third Party Merchant Policies & Services
All rules, policies (including privacy policies), and operating procedures of merchants will apply to you while on any merchant sites. We are not responsible for information provided by you to merchants. We and the merchants are independent contractors and neither party has the authority to make any representations or commitments on behalf of the other. We may allow access to or advertise certain third-party products or service providers (“merchants”) from which you may purchase certain goods or services. You understand that we do not operate or control the products or services offered by merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing, and customer service. We are not a party to the transactions entered into between you and merchants. You agree that use of or purchase from such merchants is at your sole risk and is without warranties of any kind by us, expressed, implied, or otherwise including warranties of title, fitness for purpose, and merchantability or non-infringement. Under no circumstances are we liable for any damages arising from the transactions between you and merchants or for any information appearing on merchant sites or any other site linked to our site.
You agree to indemnify, defend and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third-party suppliers of information and documents, advertisers, product and service providers, and affiliates (collectively, “affiliated parties”) harmless from any liability, loss, claim, and expense related to your violation of this agreement or use of the site.
Your right to use the site is not transferable or assignable. Any password or right given to you to obtain information or documents is not transferable or assignable.
Limitation of Liability
We and any affiliated party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from any errors in or omissions from the site or any services or products obtainable; the unavailability or interruption of the site or any features thereof; your use of the site; the content contained on the site; any delay or failure in performance beyond the control of a covered party. The aggregate liability of us and the affiliated parties in connection with any claim arising out of or relating to the site and/or the products, information, documents, and services provided herein or hereby shall not exceed $100 and that amount shall be in lieu of all other remedies which you may have against us and any affiliated party.