Menu Close

Terms of Service

General Information

Welcome

Welcome to the BryteBridge Family!

Our priority is to build lasting relationships with our clients, as it brings us great satisfaction to watch our clients and their nonprofits and small business not only grow but thrive. We value our customers and will work hard to earn your trust. As a company whose DNA is to do well, by doing good, its is our pledge to treat our clients with kindness, respect, and professionalism. We equally value our employees who deserve the same kindness, respect, and professionalism.

We look forward to working with you to support your nonprofit or business. Our goal is to deliver a first-class customer experience and to achieve this, we are willing to go the extra mile to earn your business.

We are committed to providing our clients with fanatical customer service. Please send your comments, concerns, or feedback to customercare@brytebridge.com or contact us at 877-857-9002.

General Agreement

This agreement is intended to cover all divisions of BryteBridge Consulting LLC, including, but not limited to, Charitynet USA and Bizcentral USA. Our goal is to establish long-standing relationships with our clients and process all orders as accurately and efficiently as possible.

All client communication is documented, and we reserve the right to reassign an order to a different representative or terminate the agreement in the event of abusive or noncordial behavior. In the event of this occurrence, we may terminate our agreement in accordance with the cancellation policy.

Our schedule for most services is 10-15 business days after we receive all the documentation needed. Some more complex services can take between 30-45 business days. For services that require more time and research for us to meet this timetable, it is critical that clients complete all information requests and questionnaires in a timely manner. We can expedite most services for an additional fee. For any items requiring shipping, the standard shipping option is USPS priority mail. However, you can upgrade to next day express mail at an additional fee. If we receive no response to our document requests within 20 days of the order date, your project will be considered inactive and subject to our cancelation policy.

When placing your order for our services you will be given access to templates and tools in our website to assist in processing your order, therefore, all service orders are subject to a cancellation policy (see cancellation policy section).

For more information on specific services terms please click on the corresponding product-specific terms.

In the event of any possible dispute arising from this agreement, or the breach thereof, both parties shall use their best efforts to settle the disagreement in good faith. In the event of any unresolved disagreement, these concerns must be elevated to a customer service representative and a case number will be created. This will create a record of the issue, which will be escalated to management. It is our goal to reach a resolution within 72 hours. Our goal is to discuss the matter in good faith, recognize our mutual interests, and attempt to reach a just and equitable solution, satisfactory to both parties. We believe that if we are being reasonable, that 99.9% of the time we will reach an agreement. Unfortunately, in a few cases we may not reach such solution; then, upon notice by either party to the other, this dispute shall be settled only by the arbitration process administered by the American arbitration association in accordance with the provisions of its commercial arbitration rules.

This agreement shall be governed by and interpreted in accordance with the laws of the state of Florida. The parties acknowledge that this agreement evidences a transaction involving interstate commerce. The united states arbitration act shall govern the interpretation, enforcement, and proceedings pursuant to the arbitration clause in this agreement.

In no event shall an award in an arbitration initiated under this clause exceed the value of the product or service provided under this agreement. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration. The award of the arbitrators shall be accompanied by a reasoned opinion. Any arbitration decision will be final and both parties must comply 100% with the final decision. Any other recourse that is taken outside the arbitration process to damage the company’s (BryteBridge Consulting LLC) reputation, this will be considered malicious attempt of defamation of character in which our company reserves the right to file a civil suit with orange county Florida clerk of court for damages, legal fees, and court cost. Any civil litigation by any party must be placed in orange county Florida.

Order Status

We provide a feature on our websites to request an order status or to request to be contacted. You can click on the support request button on our website or email support at team@brytebridge.com to submit your request online. A case will be created and escalated for resolution. You can also call 877-857-9002 and request to speak to a representative.

Revision Policy

Our service consultants strive to provide quality service at a cost-effective price for our customers; however, to do so we require that you provide quality, comprehensive information to be included therein. Your service order is ultimately a compilation of your organization’s approved content, please keep in mind that the final product will be a direct result of the quality of information provided to us.

Included with specific writing, creative, and graphic design services is a revision opportunity (please review specific product terms). We require that all requested revisions be submitted to us at one time, in writing, and within 7 days of receipt of the service draft. If revision request is not received within 7 days, we will assume that the draft is acceptable and will move forward with service completion. We understand that clients may have additional needs; therefore, we encourage you to consider purchasing a maintenance plan or additional time. To maintain our affordable prices, we provide limitations on time allocated to preparation and revisions on each order. However, additional time or revisions may be purchased at our hourly rates.

Revisions only apply on products such as: business plans, strategic plans, grant writing, websites, graphic design work and any services for which client feedback and approval is required.

There are no revisions on form products. For example, IRS form 1023 is very technical and lengthy including many check boxes, where the correct information needs to be selected and entered by our experienced staff. Once we send you a final completed form, if there is a change or correction needed, we will make the change/correction.

Payment Terms

The credit card billing will appear as BryteBridge Consulting LLC for any purchase made within our network of websites. In a split payment plan, we will debit your account for the remaining balance upon completion of your service order, or in 45 days, whichever occur first. Subsequent payments on a payment plan order are automatically programmed into the merchant payment system.

All service orders must be paid in full within 45 days from the date of purchase. If a payment plan option has been selected, you authorize us to automatically debit your account for each subsequent payment on the pre-selected dates in accordance with your selected payment plan, as well as for the remaining balance upon completion of your service order, or in 45 days, whichever may be sooner. Subsequent payments on the payment plan are programmed into the billing system. No work will be sent without full payment.

Accounts or orders in excess of 60 days in delinquency may be sent to a collection agency and you are responsible to pay all handling, collection, or legal costs. Insufficient funds or credit card cancellation (charge backs) may result in an additional processing fee of $50, plus delay service order processing and ongoing support. Unresolved payments may be reported to credit reporting agencies.

I understand if I have an unpaid balance to BryteBridge Consulting LLC and do not make satisfactory payment arrangements, my account may be placed with an external collection agency. I will be responsible for reimbursement of the fee of any collection agency, which may be based on a percentage at a maximum of 35% of the debt, and all costs and expenses, including reasonable collection and attorney’s fees incurred during collection efforts.

In order for BryteBridge Consulting LLC or their designated external collection agency to service my account, and where not prohibited by applicable law, I agree that BryteBridge Consulting LLC and the designated external collection agency are authorized to (i) contact me by telephone at the telephone number(s) I am providing, including wireless telephone numbers, which could result in charges to me, (ii) contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide and (iii) methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable.

Cancellation Policy and Refund Policy

When placing your order, you will be given access to templates and tools on our website to assist in processing your order. These templates and tools are the intellectual property of BryteBridge Consulting LLC, and thus access to these tools is a portion of the service for which you have made payment. Additionally, we calculate our prices based on estimated time spent by our consultants, specialist, and administrative staff. As such, our refund policy is determined based on tools provided and time that has been utilized toward your order or project. If you cancel the order prior to delivery, we will issue a partial refund based on the following processing phases:

Phase 1 – You may cancel at any time for a full refund prior to your scheduled introduction or interview consultation call with your assigned specialist or if no work has started.

Phase 2 – (interview / consultation) – Questionnaire received, reviewed by BryteBridge and introduction call completed. 25% of the order is to be paid to BryteBridge Consulting, LLC. Refund eligibility is 75% of total order/bill.

Phase 3 – (research & implementation) – Research completed and implementation (partial completed work). 50% of the order is to be paid to BryteBridge Consulting, LLC. Refund eligibility is 50% of total order/bill.

Phase 4 (Review) – Any work that has been shared for client review or validation. 75% of order total is to be paid to BryteBridge Consulting, LLC. Refund eligibility is 25% of total order/bill.

In the event your services do not require an interview or consultation, your refund will be calculated based on what percentage has been completed.

BryteBridge reserves the right to cancel orders when clients are unresponsive to requests for information needed to complete an order. After 10 business days from the time of order, if we have not received the requested information, we will place your order on hold until we receive the completed information. In the event we have not received requested information after 20 business days from the order, we will cancel the order and provide a full refund. You may resubmit an order at any time. We do this to prioritize our workload and to make sure we are giving our clients the utmost attention.

Filing Fees that have been paid to the state, IRS or agency on behalf of the client are nonrefundable.

Completed and delivered orders are nonrefundable.

Orders that are outstanding greater than 365 days due to missing information or lack of customer correspondence are not eligible for a refund. In lieu of a refund we will work with you on a plan to restart your order or services at a discounted rate.

Order Processing Disclosure

First and foremost, our goal is to fulfill the estimated project completion date ranges based on the product or service purchased. For example, some services may take 10-15 business days to fulfill, while others may take 30-45 business days, depending on the size, scope, and hours required to complete the project or order. The estimated dates are included within each service terms and estimated completion dates are communicated once we have received all required information requested of the client. As orders are received, we do prioritize based on several factors. It is our goal to be fair and transparent on how we prioritize client orders, while also aiming to meet the project timelines provided to our clients. We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession. Once all information has been provided, we process orders based on the following prioritization schedule.

  • Double Expedite Orders
  • Expedite Orders
  • Orders Paid in Full
  • Subscription Plans
  • Deposit Plans (50% down/50% Project Completion)

Electronic Records and Signatures

I give BryteBridge Consulting, LLC and any affiliated companies consent to affix my electronic signature where required to file my documents. I understand I may withdraw my consent, provided my documents have not already been filed, by calling BryteBridge Customer Care at (877) 857-9002.

Email And Text Messages

You consent to receive text and email messages sent by an automatic dialing system for the purpose of reminding and updating clients on order status along with ongoing marketing and client communication. Message and data rates may apply. You can reply stop to opt out.

Third Party Filling Fees

BryteBridge Consulting LLC bills our clients our fees to perform the services selected. All state, government, or agency filing fees are the sole responsibility of the client, and not included as part of our fee calculation. At our discretion and with permission from our clients, we may collect the filing fees upfront and pass on directly to the state, government, governing agency, or any other third-party. Additionally, we may add a convenience fee to cover our time and risk associated with making payments in advance of receiving payment, with disclosure and permission to the client.

Accounting

Bookkeeping

Bookkeeping services includes monthly standard data entry services. Our monthly flat rate charge is quoted based on the previous year income and expenses and review of the time required to maintain the client’s books. Our monthly fees incudes access to QuickBooks online. If a large volume of prior business transactions is required, then the standard hourly rate will apply for additional work.

Monthly bookkeeping services include journal entries, bank reconciliation, and creation of a profit & loss statement, balance sheet, and general ledger. Any other services requested will be at an additional charge dependent upon the requested service. The client agrees to provide pdf or electronic copies of the following: all bank statements, payroll or draws year-to-date and supporting documentation, ledgers or documentation on all accounts, as well as information pertaining to open loans and current assets. Additionally, we will provide bookkeeping clients access to an online client portal to access and mutually share client documents, statements, receipts, and reports.

Upon signed agreement we will submit to the client a detailed listing of all required information or documents needed to perform the setup. Any other clerical or professional support requested or required by the client will be assessed on a case by case basis with pricing to be agreed upon prior to commencement of the work. To offer the best value, BryteBridge Consulting LLC may use bookkeepers who are third party contractors hired to complete the data entry process of the service. We agree to maintain the strictest confidence when dealing with this sensitive information, as a result we will only give information to the undersigned or as directed in writing by the undersigned and as required by law.

Our team will exercise all due care to ensure that business data is free of errors, however we will not accept responsibility for data errors provided to us by the client. We will correct any errors made by our staff while working on a client’s accounts. It is the sole responsibility of the client to provide appropriate and accurate information. It is important for all information to be accurate and legible in order to provide you with high quality, precise service. It is essential that the client carries out a full review of their accounts structure and data following the provision of our bookkeeping services.

Clients must review all work completed by us within 7 days of it being returned to them and any necessary changes must be brought to our attention immediately. After 7 days no liability for incorrect entries will be accepted by BryteBridge Consulting LLC. We do not accept any responsibility for losses or damage arising from errors initially contained within documentation or electronic data provided by the client. We assume no responsibility for the accuracy of documentation or electronic data supplied by the client.

Document Submission Time Frame: In order to provide timely delivery of the services and reports, all bank statements/financials must be received monthly. In the event you are unable to provide the bank statements/financials monthly, we will allow the bank statements/financials to be submitted on a quarterly basis.

Fees: If the bank statements/financials are not received in the timeframe outlined (90 days), the order will be cancelled. Upon cancellation, the QuickBooks online billing will be transferred to you, and the fees for the months’ statements that were not received will be retained as well as a $49.00 setup fee. Once we transfer the billing to you, the QuickBooks account will be suspended, and we no longer have access to your account. No payment from QuickBooks will be charged to your account until you log in, and update the billing information.

Cancellation / Refund: In the event we do not receive bank statements/financials in the time frame outlined, and you decide to cancel bookkeeping services, we will allow a refund of the last 2 billing cycles, minus the QuickBooks Online fees. All previous payments will be retained, and we transfer the QuickBooks billing to you. The QuickBooks account will be suspended, and we no longer have access to the account. No payment from QuickBooks will be charged to your account until you log in, and update the billing information.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Payroll

Payroll services are available through our partnership with ADP®, a leading provider of payroll, HR, and benefits. Under the partnership, clients of BryteBridge will be able to access leading HR and payroll services from ADP®, while still having BryteBridge Consulting LLC as your primary point of contact.

Through the partnership, we have negotiated discounts for our clients; however, any payroll agreements will be between you and ADP®. Any and all payroll fees will be payable directly to ADP® through payroll deduction. Price is usually determined by number of employees and payment frequency. ADP® has the capability to perform direct deposit. Payroll is a time sensitive service and as such requires information be sent to our representatives in a timely fashion. You will need to provide us or ADP® with payroll information on a timely and periodic basis, including hours worked, pay rates, employee status, and benefits information. For more details, please review the agreement between your and ADP®

BryteBridge Consulting LLC is not responsible for the detection of errors, irregularities, theft, fraud or illegal acts. We do not provide legal services. BryteBridge Consulting LLC is not responsible for any payment of payroll taxes, penalties, and liabilities due to the IRS or state.

Estimated Completion time: 5-7 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Tax Preperation

Our low pricing for tax preparation services primarily applies to organizations that have electronic files, financial reports, and minimum schedules and complexity. For a final price, it will be necessary to view all your documents and work requirements. For additional hours required to reconcile data, prepare financial statements, etc., BryteBridge Consulting LLC shall charge the rate of $79 per hour for time devoted to the service in excess of the 4-hour max paid for under our pricing. Client agrees to pay BryteBridge Consulting LLC according to our payment plan terms. The release or completion of services are dependent on payment being made in full. It is the sole responsibility of the client to provide the appropriate, accurate information to us. Any updates are the responsibility of the client. Should information not be current, it could result in documents being prepared incorrectly and at no responsibility of us. It is important for all information to be accurate and legible in order to provide you with high quality of service. We will not audit or verify the information that you provide to us. If an amount appears unusual, we will call it to your attention. However, we are not responsible for the detection of errors, irregularities, theft, fraud or illegal acts. We do not provide legal services. It is essential that the client carries out a full review of their prepared tax documents following the provision of our tax preparation services. Clients must review all work completed by us within 7 days of it being sent to them and any necessary changes must be brought to our attention immediately. After 7 days no liability for incorrect information will be accepted by BryteBridge Consulting LLC.

Estimated Completion time: 30-90 business days, depending on seasonality.

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Business

Business Plan

Our business plan writers strive to prepare the most effective plan for your organization at a competitive price. However, to do so we require that you provide quality, comprehensive information to be included therein. While we may advise you on what information may create greater opportunities for success, your business plan is ultimately a compilation of your company’s approved processes and methods, and thus the writer cannot facilitate your organization’s business development. Any opinion pertaining to business or organizational development is offered on a strictly voluntary and personal basis and not as a part of our service. Please keep in mind that the success of the plan will be a direct result of the quality of information provide to our writers. We cannot guarantee results from private lenders, government agencies, or any other party. Our business plan prices are based on anticipated hours of work necessary to complete all research and time to write the plan. If a business plan is outside of the scope of our traditional business plan services, then we will provide a custom quote based on your unique set of needs.

Confidentiality agreement: BryteBridge Consulting LLC agrees that the confidential information is to be considered confidential and proprietary to business owner and BryteBridge Consulting LLC shall hold the same in confidence, shall not use the confidential information other than for the purposes of developing the business plan, and shall disclose it only to its officers and employees with a specific need to know.

The paragraphs below outline the hours and service offerings for each of our core business plan packages:

Quick start business plan – is recommended for start-up organizations whose estimated gross receipts are below $300,000 over the next three years. It includes a business plan that follows the SBA’s recommended format, 3-year financial projections, basic market segmentation, basic demographics, and 3 to 5 hours of writing and research.

Essential business plan – is recommended for all organizations whose total gross receipts are below $500,000 per year over the next three years. It includes a business plan that follows the SBA’s recommended format, 3-year financial projections, basic market segmentation, basic demographics, and 5 hours of writing and research. We will convert the final approved business plan into a PowerPoint presentation with identical content to the approved business plan.

Complete business plan – this package is recommended for all organizations whose total gross receipts are below $1,000,000 per year over the next five years. It includes a business plan that follows the SBA’s recommended format, 5-year financial projections, advanced market segmentation, advanced demographics, and 8 hours of writing and research. We will convert the final approved business plan into a PowerPoint presentation with identical content to the approved business plan. This package includes an additional 2-hour revision retainer that can be used any time within 6 months of the ship date of the business plan.

Business plan investor package – this package is recommended for organizations whose total gross receipts are above $1,000,000 per year over the next five years. It includes a business plan that follows the SBA’s recommended format, 5-year financial projections, advanced market segmentation, advanced demographics, exit strategy, and 14 hours writing and research. The investor package also includes a template cover letter and separate 2 to 3-page executive summary document. We will develop a themed PowerPoint presentation with identical content to the approved executive summary document. This package includes an additional 4-hour revision retainer that can be used any time within 6 months of the ship date of the business plan. Our service representative will prepare the initial draft only when content for all sections of the order has been received. Any additional support needed, extra content sections or new modifications to the final draft will be subject to an hourly charge of $79 an hour, paid in advance. If you have selected financial projections as part of your business plan, they will be created based on the information provided by the client. If you are unable to provide information on financial projections, we will create your projections based on the business plan writer’s previous experience. Changes to financial information may be completed during the revision process and will be subject to the processes detailed below. Included with all business plan writing services is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (7) calendar days after the initial draft has been completed and emailed to you for review. All requested post-draft revisions must be submitted at the same time and excessive revisions exceeding one hour to complete may be subject to additional fees. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full and are subject to an hourly charge of $79 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt. If needed, your service consultant can spend up to 15 minutes after the initial interview consultation to discuss questions about the business plan, however, because of our low prices and numerous clients any additional consultation will be billed at our traditional hourly rate. Please review our general terms of service for additional information.

Estimated Completion time: 20-30 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Business Certification

Our business certification services are limited to the preparation of the applications required by the certifying agencies and does not include a guarantee that your business will be granted the requested certification. Our business certification representative will provide your business with a thorough checklist of supporting documentation that must accompany your completed application. You are responsible for including all supporting documentation in the order of the checklist when you submit the application to the agency following the instructions provided by BryteBridge Consulting LLC. Any online certification applications utilize b2gnow system such as the WBENC are time sensitive and will automatically delete within 90 days of creation unless the client files an online extension directly with the agency. Extensions last only up to 1 week from each individual request. The maximum deadline is 6 months from original creation after which no additional extensions are issued. Applications that are deleted due to clients not submitting documents in a timely manner will be subject to additional fees to re-enter the information. In order to increase the potential of a speedy approval, we reserve the right to advise you against any potential pitfalls within your application that may lead to delays or non-approval of the certification. We are not responsible for certification disapproval due to lack of disclosure of key information or any disqualification due to incomplete or wrong information. Please note that having an active system award management (SAM) profile is a pre-requisite to apply for the 8(a) certification, hub zone certification, WOSB certification, and veteran registry. If you do not have an active system award management profile, you will need to prepare one yourself before we can begin any of the affected certification applications. If you have selected a payment plan option for your business certification services, your account must be paid in full prior to the release of your application package. As we are not authorized to execute documents on behalf of your organization, we cannot make any legal filings on your behalf. Thus, all completed documents for paper-based applications will be mailed to your shipping address on record or uploaded in our secure file sharing system and sent to you electronically with detailed instructions for filing. The fee charged by our company for business certification services includes only preparation of the documents selected. Filing fees charged by the certifying agency are not included in our service and must be paid by the client. At our discretion and with permission from our clients, we may collect the filing fees upfront and pass on directly to the state, government, or governing agency. Additionally, we may add a convenience fee to cover our time and risk associated with making payments in advance of receiving payment, with disclosure and permission to the client.

Confidentiality agreement: BryteBridge Consulting LLC (recipient) agrees that the confidential information is to be considered confidential and proprietary to business owner and BryteBridge Consulting LLC shall hold the same in confidence, shall not use the confidential information other than for the purposes of completing the certification application, and shall disclose it only to its officers and employees with a specific need to know.

Document review and upload – for individuals that have selected the document review and upload services, our review of supporting documents is limited to glaring errors or inconsistencies with information related to the application. Areas of common review include documentation missing signatures, inconsistencies between different documents, and ensuring that all documents required by the certifying agency have been provided. All documents must be supplied by the client using email (preferred method), fax, or mail within 30 days of your order date. We require all requested supporting documents be submitted on the same day before document review can take place. BryteBridge Consulting LLC requires that all supporting documents be either electronic copies or photocopies of originals that are clearly legible in order to be able to read and review content. For electronic applications, the service consultant will upload the provided supporting documents into the online application system. Upon completion of uploading the documents, the service consultant will provide detailed instructions for submitting the application. It is the responsibility of the client to submit all applications. If no supporting documents are received by one of the approved methods within 20 days of the order, your document review and upload services will be put into inactive status. The account must be paid in full and the documents must be provided using one of the approved methods prior to reactivating the order. Questions regarding certification process, certification or procedures, and ownership qualification issues can be answered by purchasing our senior-level consultation services and are not included in the certification document review service.

Letter review – upon submittal of a certification application by the client the certifying agency may request additional information. Preparing a response letter to the agency’s request for an additional letter is not included in our traditional certification service and is subject to additional fees. Clients are required to provide copies of all correspondence both to and from the certifying agency prior to receiving a formal quote to prepare a singular written response to the agency. Our assistance in reviewing and consulting on proposed responses is designed to prepare a singular letter in the agencies preferred format that ensures all questions have complete thought-out responses and therefore requires input from the client to ensure that the response is accurate and consistent with organization operations. The letter review does not include a review of any supporting documents to accompany the response letter, which are the sole responsibility of the applicant. In instances where clients have prepared previous responses on his or her own or verbally communicated information that is detrimental to the likelihood of success, we will notify the client of these pitfalls and the actions that need to be taken to address them. Some company operations or procedures may be such that clients do not currently qualify to enter the program and in such instances, we will advise the future actions that are needed to be considered if the client wishes to reapply at a future date individuals that did not have the original certification application prepared by BryteBridge Consulting LLC will need to purchase an initial up to 2 hour retainer for us to learn the facts of the case and properly evaluate what actions must be taken to respond to the letter correctly. In many instances, certification agencies will provide several additional follow-up responses requesting additional information or clarification on a previous response. Please note that the quotes provided are limited to the letter provided at the time of sale and future letter(s) will need to be quoted individually and are subject to the same procedures listed in the above terms of service.

System award management (SAM) – this is the official U.S. government system that consolidated the capabilities of CCR/FEDREG, ORCA, and EPLS. A prerequisite to creating a SAM profile is to have a data universal numbering system (or duns) number from Dun and Bradstreet. The service purchased is only to enter the data needed to complete the core data, assertions, representations and certifications, and point of contact sections of the profile. BryteBridge Consulting LLC will gather the data needed to address the above sections of the profile based on the information supplied by the client in a series of questionnaires. Some of the core data listed on the questionnaires includes contact information, financial/tax data, banking information, and other answers to specific government federal acquisition regulations (far) and defense federal acquisition regulations (DFARS) provisions for the profile to be complete. BryteBridge Consulting LLC is not responsible for technical issues that occur during the application process. BryteBridge Consulting LLC cannot guarantee that system award management profiles will be active in instances where clients provide incomplete or inaccurate data.

Estimated Completion time: 20-30 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

GSA Schedule Services

Our GSA schedule services are limited to the preparation of the documents necessary for the GSA contracting officer/specialist deciding for contracting and does not come with a guarantee that your business will be granted a contract award. Our service consultant will provide your business with a checklist of supporting documentation that must accompany your submission request. He/she will also review all your company’s contact information and corporate experience questionnaire for completeness. In order to increase the potential of a speedy approval we reserve the right to advise you against any potential pitfalls within your application that may lead to delays or non-approval of the contract award. We are not responsible for disapproval due to lack of disclosure of key information or any disqualification due to incomplete or wrong information. You will have the opportunity to review our completed documents before submission and you agree all information is accurate and complete. The process for GSA schedule award is a 90 to 180-day process.

Confidentiality agreement: BryteBridge Consulting LLC (recipient) agrees that the confidential information is to be considered confidential and proprietary to business owner and BryteBridge Consulting LLC shall hold the same in confidence, shall not use the confidential information other than for the purposes of completing the GSA application, and shall disclose it only to its officers and employees with a specific need to know.

There are mandatory seminars and certificates that the client must obtain to include with the application. Several of these seminars and certificates charge a filing fee to accomplish them that is not included in the purchase price of the GSA order. At our discretion and with permission from our clients, we may collect the filing fees upfront and pass on directly to the state, government, or governing agency. Additionally, we may add a convenience fee to cover our time and risk associated with making payments in advance of receiving payment, with disclosure and permission to the client. Included with our GSA schedule services is following up support throughout the various steps of the application process up to the point of submission. Our service consultant will guide you through these steps in order to gather all necessary documents and obtain required registrations. If you have selected a payment plan option for your GSA schedule services, please keep in mind that your account must be paid in full prior to the release of your application package. As we are not authorized to execute documents on behalf of your organization, we cannot make any legal filings on your behalf. Thus, all completed documents will be uploaded into the GSA eoffer system for you review and final submission using your own authentication digital certificate. The fee charged by our company for GSA schedule services includes only preparation of the required documents per selected schedule and initial uploading into the GSA system. Additional follow up support can be purchased at an hourly rate, not to exceed $100 per hour. All required registrations and authentication fees are the responsibility of the client. Please review our general terms of service for additional information.

Estimated Completion time: 20-30 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Grant

Foundation Grants

Our grant writers strive to prepare the most effective proposal for your organization at an affordable price. However, to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what projects are most likely to get funded, your proposal is ultimately a compilation of your organization’s approved processes and methods and thus the writer cannot facilitate your organization’s program development. Organizational budgeting is a responsibility of your board of directors, and thus we will require that a sustainable budget be provided. Please keep in mind that the success of the proposal will be a direct result of the quality of information provided to our writers. As such, we cannot guarantee results on private foundations, government agencies, or any other party. Included with all grant writing services is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (7) calendar days after the initial draft has been completed and uploaded in our secure file sharing system and sent to you electronically for review. All requested post-draft revisions must be submitted at the same time, and in writing. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full and may be subject to an hourly charge, not to exceed of $100 an hour paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt. Post draft revisions are to be made on the word document that your production representative sends to you to review. If you have selected funder research as part of your grant writing services, we guarantee that your organization’s proposed projects will be within the funding guidelines of the funders, with which you are provided, both by program type and geographical location. As fundable projects are selected at the discretion of each foundation’s selection committee, we cannot in any way guarantee funding from any funding agency. If the funder no longer supports programs in your geographic area, or your targeted demographic, we require that you provide us a letter from the foundation with the denial. Your representative will then replace that with another founder.

Estimated Completion time: 30-45 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Business Grants

Our grant writers strive to prepare the most effective unsolicited business grant for your organization at an affordable price. However, to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what information may create greater opportunities for success, your unsolicited business grant is ultimately a compilation of your company’s approved processes and methods. Therefore, the writer cannot facilitate your organization’s business development and any opinion pertaining to business or organizational development is offered on a strictly voluntary and personal basis and not as a part of our service. Please keep in mind that the success of the unsolicited business grant will be a direct result of the quality of information provided to our writers. As such, we cannot guarantee results on private foundations, government agencies, or any other party. Our business grant services consist of an unsolicited business grant proposal which is not customized or targeted toward any specific grantor or funding program. Unsolicited business grant proposals are limited in scope and content, and will not include statements of need, program methodology, outcomes, evaluations, sustainability, or any other specialized grant proposal sections.

Confidentiality agreement: BryteBridge Consulting LLC agrees that the confidential information is to be considered confidential and proprietary to business owner and BryteBridge Consulting LLC shall hold the same in confidence, shall not use the confidential information other than for the purposes of preparing the business grant, and shall disclose it only to its officers and employees with a specific need to know.

For specific government grants please refer to the terms listed in the government grant section. If you have selected financial projections as part of your business grant services, they will be created based on the information provided by the client. If you are unable to provide information on financial projections, we will create your projections based on the grant writer’s previous experience of similarly structured businesses. Changes to financial information may be completed during the revision process and will be subject to the processes detailed below. Included with all business grant writing services is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (7) calendar days after the initial draft has been completed and uploaded in our secure file sharing system and sent to you electronically for review. All requested post-draft revisions must be submitted at the same time. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full and are subject to an hourly charge, not to exceed of $100 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt.

Estimated Completion time: 30-45 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Government Grants

The government grants process is two-stage. Organizations interested in pursuing government grant funding must first make payment for a 2-hour government grant review. During these 2 hours, the grant writer will review all guidelines of the specific program under which the organization seeks funding. A cost proposal will be provided to the client, which will indicate the eligibility requirements, the items to be completed by BryteBridge Consulting LLC, and the items that will be the responsibility of the client. A quote will also be provided to the client indicating the estimated number of hours required to complete the project and the cost associated therewith. For clients who move forward with the writing of the government grant proposal, the costs associated with the government grant review will be deducted from the total project cost indicated in the price quote. Our grant writers strive to prepare the most effective proposal for your organization. However, to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what projects are most likely to get funded, your proposal is ultimately a compilation of your organization’s approved processes and methods and thus the writer cannot facilitate your organization’s program development. Organizational budgeting is a responsibility of your board of directors, and thus we will require that a sustainable budget be provided. Please keep in mind that the success of the proposal will be a direct result of the quality of information provide to our writers. As such, we cannot guarantee results on private foundations, government agencies, or any other party. Included with all grant writing services is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (7) days after the initial draft had been completed and uploaded in our secure file sharing system and sent to you electronically for review. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full and are subject to an hourly charge, not to exceed of $100 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt. Payment plans on government grants are subject to the following terms for installment plans: an initial payment is required in order to initiate services; a complete payment is required upon order completion or within 30 days, whichever may come sooner. If you have selected a pay plan option, please be advised that release of the completed package is subject to fulfillment of this obligation. If you have selected a pay plan option on your grant writing services, please be advised that release of the completed application and/or submission of any online applications will be subject to fulfillment of this obligation. Please review our general terms of service for additional information.

Estimated Completion time: 30-45 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Graphic Design

Graphic Design, Branding, and Logo Services

Branding your company involves the entire process of creating a unique name and image for your products or services in the consumer’s mind. We can help accomplish this through custom graphic design work and marketing campaigns with a consistent theme. Branding aims to establish a significant and differentiated presence in the market that attracts and retains loyal customers. BryteBridge Consulting LLC offers a variety of graphic design solutions at very competitive pricing. All businesses are different with different needs, budgets, requests, competition, markets and goals, etc. Therefore, it is not always possible to have a flat rate or one-size-fits-all pricing model. Most of our pricing is based on a 2-4-hour service and we reserve the right to reprice any initial quote once we have had our initial consultation and reviewed your needs. All quotes are for labor only. Graphic designs are subjective and thus very difficult to guarantee total satisfaction. To minimize any dissatisfaction, it is critical that the client provide input on preferred colors, symbols, fonts, characters or special designs. We will then develop a draft and provide it to the client for feedback. Once we have the client’s feedback, we can fine-tune it to meet the expectation. If upon 3 attempts we have not reached satisfaction, we reserve the right to continue or offer a partial refund. Included with all logo design services are two proof samples per order, from which you may select one proof and one revision opportunity, subject to the following revision schedule: requested revisions to your chosen proof are due in writing no later than three (3) calendar days after the initial proofs have been completed and uploaded in our secure file sharing system and sent to you electronically for review. All requested revisions to your chosen proof must be submitted at the same time. Revisions received or requested after five (5) day period will be completed only after the remaining balance on the order has been paid in full and are subject to an hourly charge, not to exceed of $100 an hour, paid in advance. Requested revisions to your chosen proof are normally completed 2-5 business days after receipt. The finalized proof will be provided to you via uploaded in our secure file sharing system and sent to you electronically in PNG (portable network graphics) and jpeg (joint photographic expert group), and pdf (portable document format). Printing is not included for any of our design services. Please review our general terms of service for additional information.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Legacy Website

Overview

Our Legacy website subscriptions provide Nonprofits and small businesses professionally designed websites aligned with their brand. All plans include website design using our best of breed design frameworks and ongoing hosting and maintenance.

BryteBridge Consulting, LLC (BryteBridge) is will provide the services to you upon the condition that you accept all the terms contained in this agreement. Please read this agreement carefully as it affects your legal rights and remedies.

The following agreement (“Agreement”) is entered into between you (“Customer” or “you”) BryteBridge Consulting, LLC. (“BryteBridge”, “we, or “us”), a Florida Limited Liability corporation having a business in Orlando, FL is made effective on the date of electronic acceptance. This agreement sets forth the terms and conditions that govern your use of this website and the products and services (collectively, the “Services”) found at this site, and is in addition to and not in lieu of any specific terms and conditions that apply to your purchase of a particular Service. In the event that you provide a purchase order or other ordering document to facilitate your purchase, the document is incorporated by reference only to the extent that it identifies the Services to be purchased, and all other terms and conditions included in such document are hereby rejected by BryteBridge.

Your electronic acceptance and/or use of the Services signifies that you have read, understood and agreed to be bound by the terms and conditions of this Agreement as well as any policies posted on this website and that by such acceptance and/or use of the Services you agree that any previous agreements between you and BryteBridge will be terminated and superseded by this Agreement (Marketing and Reseller Agreements are not superseded by these Terms of Use). You acknowledge and agree that BryteBridge’s acceptance of this Agreement and the provision of Services are performed at BryteBridge’s offices in Orlando, FL United States. BryteBridge, in its sole discretion, may refuse to provide the Services to any one at any time and for any reason. If BryteBridge exercises this right, BryteBridge will not charge you for the Services and/or refund you for the amounts paid for the Services during the month that BryteBridge invokes its right to deny Service.

BryteBridge, in its sole and absolute discretion, may change or modify this Agreement, and the corporate policies and/or Service Specific Terms which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon the earlier of (i) our email notification to you advising you of such changes or modifications (ii) your electronic acceptance of this Agreement after such changes or modifications have been made to this Agreement as indicated by the “Last Revised” date at the top of this page or (iii) your continued use of the Services after BryteBridge posts the amended Agreement to BryteBridge.com.

Eligibility, Point of Contact, Account Ownership

The Services found at this Site are available only to Customers who can form legally binding contracts under applicable law. By using the Services found at this Site, you represent and warrant that you are (i) at least eighteen (18) years of age and/or (ii) otherwise recognized as being able to form legally binding contracts under applicable law. You further represent and warrant that you are not on the United States Department of Treasury, Office of Foreign Asset Controls list of Specially Designated National and Blocked Persons and are not otherwise a person to whom BryteBridge is legally prohibited to provide the Services.

Customer shall designate a single “Point of Contact” in the accompanying Order Form. Customer’s Point of Contact shall have full authority to enter into agreements and make binding decisions on behalf of Customer. Customer agrees that BryteBridge may rely on representations made by Customer’s Point of Contact. Customer may change its Point of Contact at any time by giving written notice to BryteBridge in accordance with the notice provisions of this Agreement. BryteBridge is under no obligation to accept instructions from anyone other than the Point of Contact. Notwithstanding the foregoing, BryteBridge shall not be liable for any loss or damage resulting from BryteBridge’s reliance on any instruction, notice, document, or communication reasonably believed by BryteBridge to be genuine and originating from an authorized representative of Customer’s corporate entity. If there is reasonable doubt about the authenticity of any such instruction, notice, document, or communication, BryteBridgere serves the right (but not the obligation) to require additional authentication from Customer. In order to permit BryteBridge to protect the quality of its products and services, you hereby consent to BryteBridge staff being able to access your account and records on a case by case basis to investigate complaints or other allegations or abuse.

Ownership

As part of your onboarding, we will reserve your domain name on your behalf. We cover the cost of the domain name up to $16.99. Anything over this amount is typically a name already owned by someone trying to resell it for a profit. If your preferred name is not available, we will work with you on alternatives or assist you in the event you wish to purchase from a reseller for your desired name. You will be responsible to cover the domain costs over $16.99. You will own the name of your website and its domain. We purchase on your behalf as a matter of convenience and to provide quality service.

To offer a low-cost subscription model website service to nonprofits and small businesses BryteBridge Consulting, LLC maintains ownership of the platform and software along with any content provided by the BryteBridge team. Content created by yourself or members of your organization, along with your website domain URL is the ownership of you or your business entity (purchaser/subscriber). As an alternative, you may hire BryteBridge to build custom sites, which you would own outright. If you would like our help building a site you maintain complete ownership of, please see our other web design services.

In the event you no longer wish to use Legacy Website Subscription Services, you have two options. Option A. You may build an all new website and simply cancel your agreement with BryteBridge or B. We will help you migrate the site over to your new provider for a one-time site transfer fee of $250.00. We do require you to have been a paying customer for a minimum of six months before we will relinquish ownership and transfer the website over to you. If the ongoing Legacy Website Subscription Service plan does not work for you, we do offer custom build solutions, in which you would have complete ongoing ownership of the site.

Website Development

Our web developers strive to prepare the best website for your company or organization in a timely manner. However, in order to do so, we require that you provide quality information (text, pictures, logo and design choice) to be included therein. Our work starts when all initial content requested has been received. Website completion is approximately 10-15 business days after content has been provided. Our goal is to have the website completed and hosted in the first month, all future updates will occur in the normal maintenance cycle. Your website content is only as good as the information you provide to us. All text used on the website will be provided by the client in electronic format. We are not responsible for its accuracy, copyright status, spelling, or grammar. However, as a convenience, we will run the content through grammar check software as an additional precautionary measure on your behalf. Creation and writing of the content are not included in the purchase of a website. However, we do offer writing services for you to use at your convenience for an additional fee. If you have many images, we recommend using a photo gallery to display these professionally. A large number of images without a gallery may incur an additional fee. If you do not have any images, but would like to add some on your website, we recommend using https://stock.adobe.com. Depending on the package you’ve purchased we will purchase the pictures you have chosen from https://stock.adobe.com/ we are not liable for any pictures provided to us by your company or organization under copyright infringement. Your subscription allows for revisions of text, image, and color changes to the structured website depending on the package purchased. Please review pricing page to confirm your subscriptions features.

Post-draft revisions, the first draft revision request are due in writing no later than seven (7) calendar days after the initial draft has been completed and uploaded in our secure file sharing system and sent to you electronically or emailed to you for review. All requested post-draft revisions must be submitted at the same time. Post-draft revisions are normally completed 2-5 business days after receipt. If you are not pleased with the theme (layout) you selected and would like to change it to a different design after we have prepared the first draft, we will allow to change to another layout and count as a revision. For any additional design changes there will be an hourly fee, not to exceed of $100 an hour. If no payment has been made for 14 days after its monthly due date, we reserve the right to deactivate the website until a payment is processed.

Fees and Payment

A. Fees. Once you have completed your initial set-up period and signed off on final revision of your website, you will be subject to fees in accordance to prices and terms listed on this website. Applicable Subscription Fees will be billed monthly or annually for the Services subscribed to begin effective the day you agree to your final revision to go live with your website. Any applicable One Time Set up Fees will also be billed at the time of order. If you receive the Services by means of one of our partners, affiliates, team members or re-sellers, you may be subject to a different schedule and additional terms and conditions.

B. Billing Cycle. The Service is charged on a monthly or annual basis depending on the plan chosen and is non-refundable. Prices are subject to change at any time, but any increase will not go into effect until the next billing cycle or contract period. We will provide you with at least forty-five (45) days’ advance notice of a price increase, and you will then have fourteen (14) days in which to cancel your renewal before the new price goes into effect.

C. Payment. Payment for and any applicable One Time Set up Fees for the services will be due at the time of your order. Payments for ongoing subscription Fees will begin upon approval of your website revision, with your permission to go live with your website (made available to the public). All monthly subscription payments must be made within seven (7) days of your monthly billing date by a valid credit card or payment method accepted by BryteBridge. You hereby authorize BryteBridge to charge your credit card to the amount dictated in your Subscription Fee on a regular monthly or annual basis beginning on the day your website received approval to go live and continuing until your BryteBridge account is terminated. It is your obligation to review all charges for accuracy. Failure to dispute a charge within sixty (60) days following such charges shall constitute the Customer’s agreement that all charges are valid, and you agree to waive any claims it may have regarding such charges. If we are for any reason unable to effect automatic payment by credit card, we will attempt to notify you by email and your account may be disabled until payment is received.

Note: All billing correspondence (invoices, notifications, etc.) is done via email. It is critical that you maintain a current email address with us.

D. Taxes. Unless otherwise stated, our charges do not include any taxes, levies, duties or similar gov­ern­men­tal as­sess­ments, in­clud­ing value-added, sales, use or with­hold­ing taxes as­sess­able by any lo­cal, state, provin­cial or for­eign ju­ris­dic­tion. We will in­voice you for such taxes if we be­lieve we have a le­gal oblig­a­tion to do so and you agree to pay such taxes if so in­voiced.

E. Upgrades and Downgrades. If you choose to up­grade your web­site service plan or sub­scribe to op­tional add-ons dur­ing your sub­scrip­tion term (a “Sub­scrip­tion Up­grade”), any in­cre­men­tal sub­scrip­tion charges as­so­ci­ated with such Sub­scrip­tion Up­grade will be pro­rated over the re­main­ing pe­riod of your then cur­rent sub­scrip­tion term, charged to your ac­count and due and payable upon im­ple­men­ta­tion of such Sub­scrip­tion Up­grade. In any fu­ture sub­scrip­tion term, your sub­scrip­tion charges will re­flect any such Sub­scrip­tion Up­grades.

Downgrading your plan may cause loss of con­tent, fea­tures, or ca­pac­ity of the ser­vice as avail­able to you un­der your ac­count, and BryteBridge does not ac­cept any li­a­bil­ity for such loss.

Termination of Service

You may terminate your account subscription at any time by filling out the online support ticket on our website or by emailing accounts receivable at ar@brytebridge.com , providing that such termination request is placed at least six months after your initial subscription payment. If there are any invoices scheduled within fourteen (14) days of the termination request, you will be responsible for paying those invoices. YOU ARE SOLELY RESPONSIBLE FOR TERMINATING YOUR BRYTEBRIDGE ACCOUNT AND THIS AGREEMENT. WE ARE NOT RESPONSIBLE FOR YOUR FAILURE TO PROPERLY TERMINATE YOUR ACCOUNT AND THIS AGREEMENT OR FOR ANY CREDIT CARD OR OTHER CHARGES OR FEES YOU INCUR AS A RESULT OF YOUR FAILURE TO PROPERLY TERMINATE YOUR ACCOUNT AND THIS AGREEMENT.

Regardless of your billing cycle, there are no refunds or credits for partial months of Service, plan downgrades, or refunds for unused time if you close your account before the end of your subscription period. No exceptions will be made to treat everyone equally and keep our administrative costs low for the ultimate benefit of our customer base.

Use of Customer's User Content

Some of the features of this website or the Services found at this website may allow Customer to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice (“User Submissions”), or (b) literary, artistic, musical, or other content, including but not limited to photos and videos (together with User Submissions, “User Content”). By providing User Content to BryteBridge via any method (e.g. site submission, email, survey responses, etc.), you represent and warrant to BryteBridge that (i) you have all necessary rights to distribute User Content via this website or via the Services found at this website, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (ii) you do not violate the rights of any third party.

You shall be solely responsible for all your User Content or User Content that is submitted through your Account, and the consequences of, and requirements for, distributing it.

Support, Third-Party Software & Code

BryteBridge shall provide monthly support based on which subscription services you have purchased. Additionally, BryteBridge shall provide support only to its technology platform and features and will not perform support requests pertaining to third party applications, software’s, or code, even if connected or embedded on your BryteBridge’s account. Additionally, in the event you elect to install any third-party software or code, the following terms shall apply. You represent and warrant you have the right to use and install the third-party software or code, and have paid the applicable licensing fees for the third party software or code, and the third-party software or code does not and shall not infringe on the intellectual property rights of any other person or entity. You agree to defend, indemnify and hold harmless BryteBridge and its employees, officers and directors for, from and against any and all claims brought against BryteBridge and its employees, officers and directors by a third-party alleging the software infringes: (i) the third-party’s rights; or (ii) a U.S. patent, trademark, copyright or other intellectual property right. You agree that in such an event you shall pay all resulting costs, damages, expenses, and reasonable attorneys’ fees that a court awards and settlements incurred by BryteBridge in connection with any such claims.

Recommendations

BryteBridge personnel may from time to time recommend third party software or other products and services for your consideration. BRYTEBRIDGE MAKES NO REPRESENTATION OR WARRANTY WHATSOEVER REGARDING PRODUCTS AND SERVICES THAT ARE NOT PURCHASED FROM BRYTEBRIDGE, INCLUDING THE COMPATIBILITY OF SUCH PRODUCTS AND SERVICES WITH BRYTEBRIDGE SOFTWARE. Your use of any such products and services is governed by the terms of your agreement with the provider of those products and services.

Software Updates

From time to time, BryteBridge may update the software associated with a Service for many reasons, including but not limited to, (a) to maintain PCI compliance; (b) to fix bugs or problems in previous versions; and/or (c) to enhance functionality or features. BryteBridge makes no warranty that such updates will not affect your use of the Services or introduce new but unknown bugs into the software. Further, BryteBridge shall not be responsible for the effect an update has on any code not provided by BryteBridge and any modifications to such code to restore functionality shall be Customer’s sole responsibility and cost.

Where support is provided by BryteBridge, BryteBridge will provide technical support for the most recent update or version of the Software associated with a Service. From time to time, BryteBridge may provide support for an older version(s), however BryteBridge reserves the right to suspend or terminate such support at any time, with or without notice.

Sublicense

Customer may not sublicense or resell any of BryteBridge’s Services to any third parties without the prior written permission of BryteBridge. By way of example and not limitation, Customer may not provide Web Hosting services through its BryteBridge Services to any third party without BryteBridge’s prior written permission. Any attempts to do so would be considered a material breach and grounds for termination of this Agreement.

Prohibited Practices

BryteBridge shall have no duty or obligation to monitor Customer’s Content or any other Content provided or distributed by others, and BryteBridge shall not edit or otherwise exercise any control over Customer’s Content. Nevertheless, BryteBridge may, with a 48 business hours advanced notification to Customer, remove from public view, disconnect, or terminate the hosting of any of Customer’s Content or other Content that BryteBridge deems in its sole discretion to be offensive or illegal, for any one or more of the following reasons: (i) the content is adjudicated to be in violation of the laws of the state where the server resides; illegal or sexually explicit Content or activities, or any Content that allegedly violates the law, rules or regulations of any country or subdivision thereof; (ii) the content constitutes harassment of Users, including, but not limited to, by means of Customer’s billing practices; or (iii) Customer’s noncompliance with or material breach of any of the terms and conditions of the AUP or this Agreement; or (iv) claims made by third parties against BryteBridge that Customer or any of its end users has engaged in one or more of the above practices.

No Solicitation

Customer, Marketing or Affiliate partner, and BryteBridge agrees NOT to approach any employees of Customer, Marketing or Affiliate partner, and BryteBridge with proposals to hire them as its own employees or contractors.

Customer's Indemnification

Customer shall indemnify and hold harmless BryteBridge from and against any and all claims, demands, actions, causes of action, suits, proceedings, losses, damages, costs, and expenses, including reasonable attorney’s fees and fees attributable to in house legal personnel, arising from or relating to Customer’s provision, or an end user’s use, of Customer’s Content, or any act, error, or omission of Customer in connection therewith, including but not limited to matters relating to incorrect, incomplete, or misleading information; libel; invasion of privacy; infringement of a copyright, trade name, trademark, service mark, or other intellectual property or other right; or violation of any applicable law. This indemnification is in addition to any indemnification required under the UDRP or any similar policy.

Marketing and Reseller partner's Indemnification

Marketing and Reseller partner shall indemnify and hold harmless BryteBridge from and against any and all claims, demands, actions, causes of action, suits, proceedings, losses, damages, costs, and expenses, including reasonable attorney’s fees and fees attributable to in house legal personnel, arising from or relating to Marketing and Reseller partner’s provision, or an end user’s use, of Marketing and Reseller partner’s Content, or any act, error, or omission of Marketing and Reseller partner in connection therewith, including but not limited to matters relating to incorrect, incomplete, or misleading information; libel; invasion of privacy; infringement of a copyright, trade name, trademark, service mark, or other intellectual property or other right; or violation of any applicable law. This indemnification is in addition to any indemnification required under the UDRP or any similar policy.

BryteBridge shall indemnify and hold harmless Marketing and Reseller partner from and against any and all claims, demands, actions, causes of action, suits, proceedings, losses, damages, costs, and expenses, including reasonable attorney’s fees and fees attributable to in house legal personnel, arising from or relating to BryteBridge’s provision, or an end user’s use, of BryteBridge’s Content, or any act, error, or omission of BryteBridge in connection therewith, including but not limited to matters relating to incorrect, incomplete, or misleading information; libel; invasion of privacy; infringement of a copyright, trade name, trademark, service mark, or other intellectual property or other right; or violation of any applicable law. This indemnification is in addition to any indemnification required under the UDRP or any similar policy. The above indemnifications are not subject to the Limitation of Liability provision contained in these Terms of Use. The above indemnification should not be limited to the total fees paid by the Customer to BryteBridge during their first 12-month subscription.

Disclaimer of Warranties

CUSTOMER SPECIFICALLY ACKNOWLEDGES AND AGREES THAT YOUR USE OF THIS SITE AND THE SERVICES FOUND AT THIS SITE SHALL BE AT YOUR OWN RISK AND THAT THIS SITE AND THE SERVICES FOUND AT THIS SITE ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”. BRYTEBRIDGE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS, OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. BRYTEBRIDGE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ABILITY OF THE SOFTWARE TO PERFORM WITHOUT LIMITATION OR RESTRICTION IN ANY GIVEN ENVIRONMENT (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (III) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND/OR (IV) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND BRYTEBRIDGEASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.

IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY BRYTEBRIDGE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS (INCLUDING WITHOUT LIMITATION ITS CALL CENTER OR CUSTOMER SERVICE REPRESENTATIVES) WILL (I) CONSTITUTE LEGAL OR FINANCIAL ADVICE OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES FOUND AT THIS SITE, AND USERS SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.

Limitation of Liability

BRYTEBRIDGEASSUMES NO RESPONSIBILITY WITH RESPECT TO CUSTOMER’S OR END USER’S USE OF THE SERVICES AND SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, BUSINESS INTERRUPTIONS, AND LOSS OF PROFITS, LOST REVENUE OR PUNITIVE OR EXEMPLARY DAMAGES, EVEN IF BRYTEBRIDGEIS AWARE OF THE POSSIBILITY THEREOF. BRYTEBRIDGESHALL IN NO EVENT BE LIABLE IN AGGREGATE FOR MORE THAN THE TOTAL FEES ACTUALLY RECEIVED BY IT FROM CUSTOMER FOR THE SERVICES DURING ANY 12-MONTH PERIOD, EXCEPT WITH RESPECT TO BRYTEBRIDGE’S BREACH OF THEIR CONFIDENTIALITY OBLIGATIONS HEREUNDER OR EXCEPT IN CONNECTION WITH A BREACH BY BRYTEBRIDGEOF CUSTOMER’S INTELLECTUAL PROPERTY RIGHTS.

IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS SITE OR THE SERVICES FOUND AT THIS SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.

THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.

Proprietary Rights Notice

The Service, which includes but is not limited to, all intellectual property rights in the Service are, and shall remain, the property of BryteBridge or its licensor (as applicable), All content (text, files and document, imagery and photography, branding and logo) provided by you to the BryteBridge team, or uploaded by you to your BryteBridge account remains your intellectual property. All rights not expressly granted to you in this Agreement are hereby expressly reserved and retained by BryteBridge and its licensors (as applicable). Without limiting the generality of the foregoing, you shall not (and shall not allow any third party to): (a) use the Service outside of the scope of the limited license herein granted, including but not limited to use for the sole purpose of obtaining a competitive advantage against BryteBridge; (b) sublicense, distribute, copy, modify, adapt, translate, or prepare derivative works from, to the Service; (c) use the trademarks, trade names, service marks, logos, domain names and other distinctive brand features or any copyright or other proprietary rights associated with the Service for any purpose without the express written consent of BryteBridge; (d) register, attempt to register, or assist anyone else to register any trademark, trade name, serve marks, logos, domain names and other distinctive brand features, copyright or other proprietary rights associated with BryteBridge(or any of its affiliates or licensors); (e) reverse engineer, disassemble, or decompile any software or otherwise attempt to discover any source code or trade secrets related to the Service, in any manner, except as permitted by applicable law; or (f) remove, obscure, or alter any notice of copyright, trademark, or other proprietary right appearing in or on any item included with the Service.

Acceptable Use Policy

A. Acceptable Use Policy. BryteBridge maintains on its Web site BryteBridge’s then current Acceptable Use Policy (“AUP”). Customer agrees to abide by the AUP. BryteBridge may modify its AUP at any time and shall post the then-current AUP on BryteBridge’s Web site, which will be effective upon posting.

B. End Users to Comply with AUP. Customer acknowledges that BryteBridge may terminate an end user’s access to Customer’s Web Site for noncompliance with BryteBridge’s AUP. BryteBridge may thus terminate such end user’s access to Customer’s Content even if the end user has not violated Customer’s own terms and conditions of use of its Web Site. BryteBridge acknowledges that Customer may terminate a User’s access to Customer’s Content for noncompliance with Customer’s terms and conditions.

To maintain our company and system integrity and resources we expect our customers to act responsibly. When you use any BryteBridge services, in any form, you automatically agree to the following Conditions.

BryteBridge maintains high standards and values and expects the same from its customers. We reserve the right to suspend or cancel a customer’s access to any or all Services provided when we decide, in our sole discretion, that the account has been inappropriately used. In short, we may decline Services because of:

  • Support
  • Adult Material (as described below)
  • Illegal content
  • Use of the Services in a way it was not intended
  • Use of the Services in a manner which does not conform to BryteBridge’s values
  • Wrongful treatment of BryteBridge’s staff members

Adult Material Policy

BryteBridge maintains a strict “No Adult Material Policy”. Any presentation of material that is sexual, pornographic, or obscene in nature, as determined in BryteBridge’s sole discretion, will not be allowed. By way of example and not limitation, “Adult Material” includes any of the following:

  • Any photos or videos showing frontal nudity on either men or women.
  • Any photos or videos showing any sexually explicit nudity.
  • Any audio clips or text containing sexually explicit material.
  • Any explicit adult toys such as vibrators, etc.
  • Any sites with direct links to other sites containing such material.
  • Any site engaged in the sale of sexually explicit items.

If your site contains material that you are unsure about, please let us know before placing the order.

UDRP

The most recent version of the Uniform Domain Name Dispute Resolution Policy can be found at http://www.icann.org/en/udrp/#udrp.

Marketing

Marketing Solutions

BryteBridge Consulting LLC offers a variety of marketing solutions at a very competitive pricing. All businesses are different with different needs, budgets, requests, competition, markets and goals, etc. Therefore, it is not always possible to have a flat rate or one-size-fits-all pricing model. Most of our pricing are based on a 2-4-hour service and we reserve the right to reprice any initial quote once we have had our initial consultation and reviewed your needs. Marketing is also very difficult to measure success and is generally understood that best results come over a period. Therefore, we cannot guarantee any type of success or results from the implemented strategies. Marketing is essential in generating awareness of your company and services. BryteBridge Consulting LLC offers a wide variety of small business marketing strategies that can be implemented through traditional print media along with internet marketing. Our experts will customize a marketing plan based on your budget and goals. For service specific marketing services terms please refer to the solutions listed below. Please review our general terms of service for additional information.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Blog Implementation

Our blog implementation service includes the installation of a company or organizational blog with database connectivity. The blog is a way for you to record information on your day to day business happenings with an opportunity for people to leave comments and feedback as well as to subscribe to your blog. We do not create, write, or maintain the content in your company or organization’s blog. Initially we do not add any functions, plug-ins, widgets or further customization for the basic blog implementation and training. If you would like for us to customize your blog, such as video, music, widgets, rss, social media functionality and more, there will be an additional hourly cost, not to exceed of $100 an hour.

Press Release

Our writers strive to prepare the most effective press releases for your company or organization. However, to do so, we require that you provide quality, comprehensive information to be included therein. Our press release writing service includes a 400-word maximum press release. Should you want a release that exceeds this length, additional fees will apply. Your press release will be created from the information that you supply in the “press release questionnaire”. If needed, we may set up a time for a phone interview as part of the information gathering process, should inadequate information be provided in the questionnaire. While we may advise you on what information may be considered “more news-worthy,” you take full responsibility for the information in the release, or lack of information as well as the accuracy of that information. Your service days will not begin until you provide all the information deemed necessary to complete your press release. Once the initial information gathering is complete, a draft press release will be created and sent to you for review and input. Please review it carefully, respond to any questions asked as thorough as possible, and return it by email with corrections you would like. It may be necessary to go over the draft while talking over the phone. While every measure will be taken to provide you with your ideal press release, this is not an opportunity to completely rewrite it. Once any corrections or factual changes have been received, a final draft of the release will be created and sent by email to you. Review the final copy and send your approval via email. Once a final version is approved, it will be distributed on the date you specify, through the distribution level you purchased. If there is a specific date you would like your press release distributed on, please be clear when you order your release about the date you want it sent. If no date is specified, the press release will be distributed within 2-5 days of the final draft approval. Due to the nature of a press release and the ever-changing interests of the media/press, in no way do we guarantee the publishing of your press release in any print editorial content, broadcast media, or any online publication. Publishing of your release is determined by the journalists and editors of those publications, not by BryteBridge Consulting LLC. However, your release will appear in online news portals at a minimum.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Social Networking

Depending on the package purchased, we will set up several social networking and/or bookmarking accounts for your company or organization. Setup of these accounts consists of inserting basic information about your company or organization into several social networking profiles. Your accounts/profiles will be created from the information that you supply in the “social networking questionnaire”. If needed, we may set up a time for a phone interview as part of the information gathering process. You take full responsibility for the information on your social networking and/or bookmarking accounts, or lack of information as well as the accuracy of that information. Your service days will not begin until you provide all the information deemed necessary to complete your networks. Once all necessary information is gathered, we will set up the number of social networking profiles that you have purchased. While we will add all the information provided by you, we will not fully customize your profiles; rather we will show you how to customize them yourself during the training session. Our service will specifically “setup” your accounts; we will not maintain or interact on them once the initial setup is complete. Your training session will take place after all accounts are setup and duration will depend on the package purchased. You must have a computer and phone available for training. During the training session you will have the ability to ask any questions regarding the use of your social networking sites. Once training is complete, you will be sent a follow-up package uploaded in our secure file sharing system and sent to you electronically within 1 business day. This package will contain a list of the sites your company or organization has been setup with, a list of your login credentials, and a brief tips/guide to the sites you have been setup on.

Nonprofit

501(c)3 Tax Exempt Services

Our 501(c) federal tax exemption services come with a guarantee that your organization will receive a positive determination of exemption under the section for which your organization has applied.

However, this guarantee requires that all application information, excluding board bios, submitted to the IRS be prepared or reviewed by our office and that existing organizations file all 990 returns to the IRS annually, since formation date, prior to applying for the 501(c) status with the IRS.

Our guarantee is only applicable once the 1023 or 1024 applications have been submitted to the IRS.

In order to assure that your application will be successfully processed, we reserve the right to advise you against any potential pitfalls and thus we cannot include information within your application that would lead to your organization’s ineligibility for exemption under section 501 of the internal revenue code. Included with our standard 1023 and 1024 preparation services is follow up support throughout the application process. Should you receive any requests for information from the IRS, we will assist in preparing appropriate responses. As part of the terms of the exemption guarantee, we require that all communication with the IRS be reviewed by our office prior to submission. Should you make any modifications to the application prior to submission or undertake any communication with the IRS without prior review by one of our 501 representatives, we reserve the right to void such guarantee or charge additional fees to correct this and provide additional service hours. For clients selecting the 501-ez application service, be advised that the IRS will select a random sample of applications and require the applicant to provide additional information. Assistance with preparation of additional information requested by the IRS from 1023-ez filers will be subject to additional charges for applicants choosing the 1023-ez application. As government agencies frequently update their forms and processes, it is important that state and federal documents be filed by the client in a timely fashion after their completion. If you have not filed a document within 90 days of its preparation, please contact our office to determine what updates and/or revisions may be necessary prior to filing. Please keep in mind that your account must be paid in full prior to release of your application package. In the event you do not elect for BryteBridge Consulting, LLC to file on your behalf, your completed documents will be mailed to your shipping address on record with detailed instructions for filing and uploaded into your secure client portal. The fee charged by our company for 501 services includes only preparation of the documents selected, and therefore all state and IRS fees are the responsibility of the client. At our discretion and with permission from our clients, we may collect the filing fees upfront and pass on directly to the state, government, or governing agency. Additionally, we may add a convenience fee to cover our time and risk associated with making payments in advance of receiving payment, with disclosure and permission to the client. Also, any program research, special narrative request or consultation may be provided at an extra charge. Please review our general terms of service for additional information.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

State Registration and Tax Exemption

Most state nonprofit registration or solicitation requests and state tax exemptions can only be filed and submitted upon completion and receipt of your 501c3, as defined by receipt of an official IRS determination letter. It is the client’s responsibility to file all state requirements upon receiving the determination letter from the IRS. If you hired BryteBridge Consulting LLC to complete these documents, you may contact us to submit to the state on your behalf upon receipt of the IRS determination letter. Otherwise, if you paid for state registration, and tax exemption services through BryteBridge Consulting LLC, we would provide you with written instructions on how and when to file in your online client portal.

As government agencies frequently update their forms and processes, it is important that state and federal documents be filed in a timely fashion after their completion. If you have not filed a document within 90 days of its preparation, please contact our office to determine what updates and/or revisions may be necessary prior to filing.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Incorporation Services

Our incorporation services include the preparation and filing of documents for incorporation or organization as a limited liability company in the jurisdiction of your choosing. Our fee calculations do not include any state or local filing fees. At our discretion and with permission from our clients, we may collect the filing fees upfront and pass on directly to the state, government, or governing agency. Additionally, we may add a convenience fee to cover our time and risk associated with making payments in advance of receiving payment, with disclosure and permission to the client. These documents will fulfill the minimal legal requirements for incorporation/organization in your chosen jurisdiction and are not meant to serve as formal operating agreements or bylaws for your business or organization. Any additional information or clauses which you wish to include in your organizing document will be incorporated therein. However, in order to assure that your filing will be successfully processed, we reserve the right to advise you against any potential pitfalls and thus we cannot include information within your incorporating or organizing documents that would lead to your business or organization’s organizing document not being successfully filed. As for advice on tax advantages of selecting a business structure please refer to the general pros & cons listed on our website; our representatives are not trained to offer specific tax advantages and we cannot provide legal advice. If a corporation or other entity is eligible to be treated as an s corporation, a form 2553 is required to make the election under section 1362(a). We can prepare the form for an additional fee.

A registered agent is authorized to receive service of process in the event of a lawsuit and other important documents on behalf of the business. Persons that enroll in the registered agent service will be required to provide both a physical address and mailing address they wish to be recorded by the state. Each state’s laws vary about whether the physical or mailing address is visible so please contact the appropriate secretary of state to see the laws specific to your state of formation.

Our nonprofit start-up and incorporation services include the addition of specific clauses in the articles of incorporation that all organizations wishing to pursue tax exemption under 501(c) from the internal revenue service must include in their organizing document. These clauses must be added to your organizing document to obtain tax-exempt status under any section of 501(c) and cannot be modified or removed from this document. If you have selected a payment plan option for your incorporation services, please keep in mind that your account must be paid in full prior to the release of your incorporation documents.

Estimated Completion time: 5-7 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Strategic Plan

Our strategic plan writers strive to prepare the most effective plan for your organization. However, to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what information may create greater opportunities for organizational success, your strategic plan is ultimately a compilation of your organization’s approved processes and methods and thus the writer cannot facilitate your organization’s strategic management. Please keep in mind that the success of the plan will be a direct result of the quality of information provided to our writers. Included with all strategic planning services is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than five (5) calendar days after the initial draft has been completed and uploaded in our secure file sharing system and sent to you electronically for review. All requested post-draft revisions must be submitted at the same time. Revisions received or requested after this five (5) day period will be completed only after the remaining balance on the order has been paid in full and are subject to an hourly charge of $79 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt. If you have selected mandate research as part of your strategic plan writing services, we will include research of regulations required by state and federal statutes. In addition, we will provide mandates in accordance with charitable organization registration and/or solicitation regulations, if applicable. Payment plan on strategic plans are outlined in the general terms for installment plans: and initial payment is required to initiate services; a complete payment is required upon order completion or within 30 days, whichever is sooner. If you have selected a pay plan option on your strategic plan writing services, please be advised that release of the completed application and/or submission of any online applications will be subject to fulfillment of this obligation. Please review our general terms of service for additional information.

Estimated Completion time: 20-30 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Fundraising Services

Our representatives strive to prepare the most effective fund development documents for your organization at an affordable price. However, to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on various processes and techniques generally used within the nonprofit sector to attract funding, our services do not include any direct solicitation on your behalf, or advice and consultation relative to any specific fundraising action or event. Our fundraising services shall include the development of various tools and resources to be utilized by the client in their organization’s fundraising program. Such resources may include the drafting of texts for donation solicitation by telephone and direct mail, development of an annual fundraising calendar, drafting of text for email blasts, website content, donor acknowledgements, and other promotional collateral as selected in the client’s specific order. Included with all fundraising service packages is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (7) calendar days after the initial draft has been completed and emailed to you or uploaded in our secure file sharing system and sent to you electronically for review. All requested post-draft revisions must be submitted at the same time. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full and may be subject to an hourly charge of $79 an hour, paid in advance. Post-draft revisions are normally completed 2-5 business days after receipt. Please review our general terms of service for additional information

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Fundraising Package

Our representatives strive to prepare the most effective fund development documents for your organization at an affordable price. However, to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on various processes and techniques generally used within the nonprofit sector to attract funding, our services do not include any direct solicitation on your behalf, or advice and consultation relative to any specific fundraising action or event.

Please keep in mind that the success of your fundraising events will be a direct result of the organizations board of directors, staff, and volunteers. Printing of any materials in fundraising packages are not included.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Please review our general terms of service for additional information.

990 Tax Preperation

Our low pricing for form 990 preparation services primarily applies to organizations that provide electronic files and annual financial statements. Additional charges for standard bookkeeping shall be required to reconcile data, prepare financial statements, etc. For organizations that have not yet compiled their year’s finances. All additional charges will be submitted to client for approval prior to the work being conducted. Client agrees to pay BryteBridge Consulting LLC within 30 days for services rendered, and release of completed documents is dependent on payment being made in full. It is the sole responsibility of the client to provide the appropriate, accurate information to us. Should information submitted in questionnaires or financial statements not be current and correct it could result in documents being prepared incorrectly, and at no responsibility of us. It is important for all information to be accurate and legible to provide you with high quality of service. We will not audit or verify the information that you provide to us. If an amount appears unusual, we will call it to your attention. However, we are not responsible for the detection of errors, irregularities, theft, fraud, or illegal acts. We do not provide legal services. In order to ensure that the form 990 is prepared and delivered to the client in a timely fashion, all required information must be received by BryteBridge Consulting LLC at least 15 business days prior to the date on which the return is due to the internal revenue service. If information is not submitted at least 15 business days before the IRS due date, it is the responsibility of the client to file the appropriate extension form with the IRS to avoid any potential penalties for late filing. It is essential that the client carries out a full review of their prepared form 990 following the provision of our preparation services. Clients must review all work completed by us within 7 days of it being sent to them and any necessary changes must be brought to our attention immediately. After 7 days no liability for incorrect information will be accepted by BryteBridge Consulting LLC. BryteBridge Consulting LLC employees will not discuss the contents of any 990 return directly with the internal revenue service.

Estimated Completion time: 30-90 business days, depending on seasonality.

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Board Governance Services

Our board governance solutions strive to prepare the most effective polices and governance plans for your organization. However, to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what information may create greater opportunities for organizational success, you organization’s approved processes and methods. These documents will assist in creating awareness of policies, managing employees, and maintaining compliance. We strive to prepare the most effective documents and tools for your organization at an affordable price; however, in order to do so we require that you provide accurate information about your company’s vision on policies and procedures so we can develop a comprehensive product. Included with the preparation of all board governance policies is one revision opportunity. We require that all requested revisions be submitted at one time, in writing, and within 7 days of receipt of the proposal draft. If revision request is not received within 7 days, we will assume that the draft is acceptable and will move forward with service completion. Any further revisions will be billed at the standard rate of $79 per hour. Payment plans on board governance are as outlined in the general terms for installment plans: an initial payment of the order total is required in order to initiate services; a complete payment is required upon order completion or within 30 days, whichever may come sooner. Release of the completed package is subject to fulfillment of this obligation. Please review our general terms of service for additional information. Please note that we are not attorneys, and therefore any questions regarding employee labor laws must be directed to legal counsel. Please review our general terms of service for additional information.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Sponsorship Program

Our writers strive to prepare the most effective sponsorship proposals and letters of request for your organization at an affordable price. However, to do so, we require that you provide quality, comprehensive information to be included therein. While we may advise you on what projects are most likely to get funded, your sponsorship proposal is ultimately a compilation of your organization’s approved programming and development initiatives, and thus the writer cannot facilitate your organization’s program development. Please keep in mind that the success of the proposal will be a direct result of the quality of information provided to our writers. In addition to information on your organization’s programs and history, in order to create the most visually appealing document, we also request that you provide an electronic copy of your logo and any other photographs which you wish to have included in the sponsorship proposal. A limited number of stock images may be available for use in your proposal if custom images are not available. Included with all sponsorship services is one revision opportunity with content writing and graphic design, subject to the following revision schedule: post-draft revisions are due in writing no later than seven (3) calendar days after the initial draft has been completed and uploaded in our secure file sharing system and sent to you electronically or emailed to you for review. All requested post-draft revisions must be submitted at the same time. Revisions received or requested after this seven (3) day period will be completed only after the remaining balance on the order has been paid in full and may be subject to an hourly charge of $79 an hour, paid in advance. Post-draft revisions are normally completed 2 business days after receipt. The sponsorship package will include a print ready file of the approved brochure, cover letter, sponsorship toolkit, and 100 local business leads, with 1 zip code provided, we cannot in any way guarantee funding from any business. Additional business leads are available at an additional fee.

** business leads are obtained from an online directory of current business in the zip code provided; however corporate giving is up to the discretion of the business owner. (value of business leads $99) **

Printing of brochures is not included with the sponsorship package.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Web Design

Web Design and Hosting Services

We offer two types of web design services. We offer both a subscription model, which we refer to as the Legacy program or traditional web design services, where you pay to build your site and you own it outright. Both programs are designed to meet separate and distinct client needs. For those that want a true outsourced solution, the Legacy or subscription program is ideal. For other who want full control of the site (ownership, selection of hosting, and maintenance, etc.) yet value and desire a professional to help with design and building of the site, you may elect our traditional web design and development services.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Overview Legacy Subscription Services

Our Legacy website subscriptions provide Nonprofits and small businesses professionally designed websites aligned with their brand. All plans include website design using our best of breed design frameworks and ongoing hosting and maintenance.

BryteBridge Consulting, LLC (BryteBridge) is will provide the services to you upon the condition that you accept all the terms contained in this agreement. Please read this agreement carefully as it affects your legal rights and remedies.

The following agreement (“Agreement”) is entered into between you (“Customer” or “you”) BryteBridge Consulting, LLC. (“BryteBridge”, “we, or “us”), a Florida Limited Liability corporation having a business in Orlando, FL is made effective on the date of electronic acceptance. This agreement sets forth the terms and conditions that govern your use of this website and the products and services (collectively, the “Services”) found at this site, and is in addition to and not in lieu of any specific terms and conditions that apply to your purchase of a particular Service. In the event that you provide a purchase order or other ordering document to facilitate your purchase, the document is incorporated by reference only to the extent that it identifies the Services to be purchased, and all other terms and conditions included in such document are hereby rejected by BryteBridge.

Your electronic acceptance and/or use of the Services signifies that you have read, understood and agreed to be bound by the terms and conditions of this Agreement as well as any policies posted on this website and that by such acceptance and/or use of the Services you agree that any previous agreements between you and BryteBridge will be terminated and superseded by this Agreement (Marketing and Reseller Agreements are not superseded by these Terms of Use). You acknowledge and agree that BryteBridge’s acceptance of this Agreement and the provision of Services are performed at BryteBridge’s offices in Orlando, FL United States. BryteBridge, in its sole discretion, may refuse to provide the Services to any one at any time and for any reason. If BryteBridge exercises this right, BryteBridge will not charge you for the Services and/or refund you for the amounts paid for the Services during the month that BryteBridge invokes its right to deny Service.

BryteBridge, in its sole and absolute discretion, may change or modify this Agreement, and the corporate policies and/or Service Specific Terms which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon the earlier of (i) our email notification to you advising you of such changes or modifications (ii) your electronic acceptance of this Agreement after such changes or modifications have been made to this Agreement as indicated by the “Last Revised” date at the top of this page or (iii) your continued use of the Services after BryteBridge posts the amended Agreement to BryteBridge.com.

Eligibility, Point of Contact, Account Ownership

The Services found at this Site are available only to Customers who can form legally binding contracts under applicable law. By using the Services found at this Site, you represent and warrant that you are (i) at least eighteen (18) years of age and/or (ii) otherwise recognized as being able to form legally binding contracts under applicable law. You further represent and warrant that you are not on the United States Department of Treasury, Office of Foreign Asset Controls list of Specially Designated National and Blocked Persons and are not otherwise a person to whom BryteBridge is legally prohibited to provide the Services.

Customer shall designate a single “Point of Contact” in the accompanying Order Form. Customer’s Point of Contact shall have full authority to enter into agreements and make binding decisions on behalf of Customer. Customer agrees that BryteBridge may rely on representations made by Customer’s Point of Contact. Customer may change its Point of Contact at any time by giving written notice to BryteBridge in accordance with the notice provisions of this Agreement. BryteBridge is under no obligation to accept instructions from anyone other than the Point of Contact. Notwithstanding the foregoing, BryteBridge shall not be liable for any loss or damage resulting from BryteBridge’s reliance on any instruction, notice, document, or communication reasonably believed by BryteBridge to be genuine and originating from an authorized representative of Customer’s corporate entity. If there is reasonable doubt about the authenticity of any such instruction, notice, document, or communication, BryteBridgere serves the right (but not the obligation) to require additional authentication from Customer. In order to permit BryteBridge to protect the quality of its products and services, you hereby consent to BryteBridge staff being able to access your account and records on a case by case basis to investigate complaints or other allegations or abuse.

Ownership

As part of your onboarding, we will reserve your domain name on your behalf. We cover the cost of the domain name up to $16.99. Anything over this amount is typically a name already owned by someone trying to resell it for a profit. If your preferred name is not available, we will work with you on alternatives or assist you in the event you wish to purchase from a reseller for your desired name. You will be responsible to cover the domain costs over $16.99. You will own the name of your website and its domain. We purchase on your behalf as a matter of convenience and to provide quality service.

To offer a low-cost subscription model website service to nonprofits and small businesses BryteBridge Consulting, LLC maintains ownership of the platform and software along with any content provided by the BryteBridge team. Content created by yourself or members of your organization, along with your website domain URL is the ownership of you or your business entity (purchaser/subscriber). As an alternative, you may hire BryteBridge to build custom sites, which you would own outright. If you would like our help building a site you maintain complete ownership of, please see our other web design services.

In the event you no longer wish to use Legacy Website Subscription Services, you have two options. Option A. You may build an all new website and simply cancel your agreement with BryteBridge or B.

We will help you migrate the site over to your new provider for a one-time site transfer fee of $250.00. We do require you to have been a paying customer for a minimum of six months before we will relinquish ownership and transfer the website over to you. If the ongoing Legacy Website Subscription Service plan does not work for you, we do offer custom build solutions, in which you would have complete ongoing ownership of the site.

Our web developers strive to prepare the best website for your company or organization in a timely manner. However, to do so, we require that you provide quality information (text, pictures, logo and design choice) to be included therein. Our work starts when all initial content requested has been received. Website completion is approximately 10-15 business days after content has been provided. Our goal is to have the website completed and hosted in the first month, all future updates will occur in the normal maintenance cycle. Your website content is only as good as the information you provide to us. All text used on the website will be provided by the client in electronic format. We are not responsible for its accuracy, copyright status, spelling, or grammar. However, as a convenience, we will run the content through grammar check software as an additional precautionary measure on your behalf. Creation and writing of the content are not included in the purchase of a website. However, we do offer writing services for you to use at your convenience for an additional fee. If you have many images, we recommend using a photo gallery to display these professionally. Many images without a gallery may incur an additional fee. If you do not have any images, but would like to add some on your website, we recommend using https://stock.adobe.com. Depending on the package you have purchased we will purchase the pictures you have chosen from https://stock.adobe.com/ we are not liable for any pictures provided to us by your company or organization under copyright infringement. Your subscription allows for revisions of text, image, and color changes to the structured website depending on the package purchased. Please review pricing page to confirm your subscriptions features.

Post-draft revisions, the first draft revision request are due in writing no later than seven (7) calendar days after the initial draft has been completed and uploaded in our secure file sharing system and sent to you electronically or emailed to you for review. All requested post-draft revisions must be submitted at the same time. Post-draft revisions are normally completed 2-5 business days after receipt. If you are not pleased with the theme (layout) you selected and would like to change it to a different design after we have prepared the first draft, we will allow to change to another layout and count as a revision. For any additional design changes there will be an hourly fee, not to exceed of $100 an hour. If no payment has been made for 14 days after its monthly due date, we reserve the right to deactivate the website until a payment is processed.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Traditional Website Design & Development Services

Our websites packages vary by business sector and features, for the most current pricing and features please contact our sales department. Each website package has a specific number of pages, features and revisions included any extra options will incur in an additional fee. Clients who already have a website and just want modifications or to add new content, or features will be charged by the hour. The extent of your service depends on the features, customization, and information provided by the client. Website modifications do not follow our standard turnaround time. An estimated date of completion will be given once the initial information gathering interview has taken place. Hosting, domain name, and maintenance are not included in your order for a standard website but can be set up for you for an additional charge. You can provide images to have added to the website. If you do not have any images, but would like to add some on your website, we can aid using https://stock.adobe.com/. We are not liable for any pictures provided to us by your company or organization under copyright infringement. All files not on our maintenance plan are deleted upon completion. Please inquire for a copy of your website files website files are deleted after 12 months of completion. BryteBridge Consulting LLC will retain no rights to the website or content once the website is paid in full. If no payment has been made for 45 days on your website order payment plan, we will deactivate the website until a payment is processed.

Our web developers strive to prepare the best website for your company or organization in a timely manner. However, to do so, we require that you provide quality information (text, pictures, logo and design choice) to be included therein. Our work starts when all content has been received, additional content will not be accepted after work has begun. Website completion is approximately 10-15 business days after content has been provided. We strongly recommend the website maintenance option for all website packages, in-which we provide 1 hour of updates each month depending on the option selected. This will also ensure we maintain a copy of your website and assist with any virus, hacking attempts and plug-in updates. Our goal is to have the website completed and hosted in the first month, all future updates will occur in the normal maintenance cycle. Your website content is only as good as the information you provide to us. All text used on the website will be provided by the client in electronic format. We are not responsible for its accuracy, copyright status, spelling or grammar. Creation and writing of the content are not included in the purchase of a website. However, we do offer writing services for you to use at your convenience for an additional fee. If you have many images, we recommend using a photo gallery to display these professionally. A large number of images without a gallery may incur an additional fee. If you do not have any images, but would like to add some on your website, we recommend using https://stock.adobe.com. Depending on the package you’ve purchased we will purchase the pictures you have chosen from https://stock.adobe.com/ we are not liable for any pictures provided to us by your company or organization under copyright infringement. Your purchase of a website allows for up to two revisions of text, image, and color changes to the structured website depending on the package purchased. Please review pricing pdf with specific features and packages). Post-draft revisions, the first draft revision request are due in writing no later than seven (7) calendar days after the initial draft has been completed and uploaded in our secure file sharing system and sent to you electronically or emailed to you for review. All requested post-draft revisions must be submitted at the same time. Post-draft revisions are normally completed 2-5 business days after receipt. If you are not pleased with the theme (layout) you selected and would like to change it to a different design after we have prepared the first draft, we will allow to change to another layout and count as a revision. For any additional design changes there will be an hourly fee, not to exceed of $100 an hour. BryteBridge Consulting LLC will retain no rights to the website or content, once the website is paid in full. If no payment has been made for 45 days on your website order payment plan, we will deactivate the website until a payment is processed.

Estimated Completion time: 10-15 business days

We do not begin the clock on orders until all requirements and information requested from the client has been received and is in good order. We cannot complete our work without having all required information in our possession.

Hosting

There will be a $79.00 set-up fee for website hosting. This fee will be waived if using our hosting store. Our store offers 3 separate packages. Each package allows you to have access to your own account portal. This portal provides you with managing hosting payment information as well as having the freedom of setting up and managing your own email plans. Our store also provides 24/7 customer support for hosting and email issues which can be reached at (480) 624-2500. Regardless of the plan selected, you can pay in small monthly installments starting at $8.99 per month or in one lump sum. Please view available packages below. Economy from $8.99 /month

Phase one of all web orders must be completed within 30 days. This includes selecting a preferred layout and providing us with content and pictures. Once this is received our developer will start the project and will have it available for viewing and revisions within a few weeks. After the required revisions per web package have been made, the site will go live. In the second month, the maintenance program begins if you purchased the web maintenance program. Maintenance our maintenance plan includes up to one hour of edits or additions depending on the plan you purchased. If additional time is required, we can quote you by the hour as needed. It is mandatory that all maintenance requests be submitted through our support forum at support.brytebridge.com. For us to provide you with optimum customer care, we can no longer accept requests via phone. Once your request has been submitted you will receive a confirmation and we will update your website within 2-3 business days. Please make sure you plan accordingly so we can help you in a timely manner. Our support forum only allows one photo at a time; so if you have multiple photos to send, please send directly to info@brytebridge.com. Please try to submit one checklist each month to help prevent any mishaps.

One Hour Website Maintenance Plan

Up to 60 minutes of updates for your website per month.

Our web department strives to improve your website development experience by conducting monthly scheduled maintenance to your site. Each month a new task is scheduled if no support request has been submitted for that month. The maintenance plan will renew automatically upon completion of the plan and a new maintenance plan of 12 months will begin. If you wish to not renew the web maintenance plan a written notice will be required to be submitted to info@brytebridge.com

A. Fees. Once you have completed your initial set-up period and signed off on final revision of your website, you will be subject to fees in accordance to prices and terms listed on this website. Applicable Subscription Fees will be billed monthly or annually for the Services subscribed to begin effective the day you agree to your final revision to go live with your website. Any applicable One Time Set up Fees will also be billed at the time of order. If you receive the Services by means of one of our partners, affiliates, team members or re-sellers, you may be subject to a different schedule and additional terms and conditions.

B. Billing Cycle. The Service is charged on a monthly or annual basis depending on the plan chosen and is non-refundable. Prices are subject to change at any time, but any increase will not go into effect until the next billing cycle or contract period. We will provide you with at least forty-five (45) days’ advance notice of a price increase, and you will then have fourteen (14) days in which to cancel your renewal before the new price goes into effect.

C. Payment. Payment for and any applicable One Time Set up Fees for the services will be due at the time of your order. Payments for ongoing subscription Fees will begin upon approval of your website revision, with your permission to go live with your website (made available to the public). All monthly subscription payments must be made within seven (7) days of your monthly billing date by a valid credit card or payment method accepted by BryteBridge. You hereby authorize BryteBridge to charge your credit card to the amount dictated in your Subscription Fee on a regular monthly or annual basis beginning on the day your website received approval to go live and continuing until your BryteBridge account is terminated. It is your obligation to review all charges for accuracy. Failure to dispute a charge within sixty (60) days following such charges shall constitute the Customer’s agreement that all charges are valid, and you agree to waive any claims it may have regarding such charges. If we are for any reason unable to effect automatic payment by credit card, we will attempt to notify you by email and your account may be disabled until payment is received.

Note: All billing correspondence (invoices, notifications, etc.) is done via email. It is critical that you maintain a current email address with us.

D. Taxes. Unless otherwise stated, our charges do not include any taxes, levies, duties or similar gov­ern­men­tal as­sess­ments, in­clud­ing value-added, sales, use or with­hold­ing taxes as­sess­able by any lo­cal, state, provin­cial or for­eign ju­ris­dic­tion. We will in­voice you for such taxes if we be­lieve we have a le­gal oblig­a­tion to do so and you agree to pay such taxes if so in­voiced.

E. Upgrades and Downgrades. If you choose to up­grade your web­site service plan or sub­scribe to op­tional add-ons dur­ing your sub­scrip­tion term (a “Subscription Upgrade”), any incremental subscription charges as­so­ci­ated with such Sub­scrip­tion Up­grade will be pro­rated over the remaining period of your then cur­rent sub­scrip­tion term, charged to your ac­count and due and payable upon im­ple­men­ta­tion of such Sub­scrip­tion Up­grade. In any fu­ture sub­scrip­tion term, your sub­scrip­tion charges will re­flect any such Sub­scrip­tion Up­grades.

Downgrading your plan may cause loss of content, features, or capacity of the ser­vice as avail­able to you un­der your ac­count, and BryteBridge does not ac­cept any liability for such loss.

Termination of Service

You may terminate your account subscription at any time by filling out the online support ticket on our website or by emailing accounts receivable at ar@brytebridge.com , providing that such termination request is placed at least six months after your initial subscription payment. If there are any invoices scheduled within fourteen (14) days of the termination request, you will be responsible for paying those invoices. YOU ARE SOLELY RESPONSIBLE FOR TERMINATING YOUR BRYTEBRIDGE ACCOUNT AND THIS AGREEMENT. WE ARE NOT RESPONSIBLE FOR YOUR FAILURE TO PROPERLY TERMINATE YOUR ACCOUNT AND THIS AGREEMENT OR FOR ANY CREDIT CARD OR OTHER CHARGES OR FEES YOU INCUR AS A RESULT OF YOUR FAILURE TO PROPERLY TERMINATE YOUR ACCOUNT AND THIS AGREEMENT.

Regardless of your billing cycle, there are no refunds or credits for partial months of Service, plan downgrades, or refunds for unused time if you close your account before the end of your subscription period. No exceptions will be made to treat everyone equally and keep our administrative costs low for the ultimate benefit of our customer base.

Use of Customer's User Content

Some of the features of this website or the Services found at this website may allow Customer to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice (“User Submissions”), or (b) literary, artistic, musical, or other content, including but not limited to photos and videos (together with User Submissions, “User Content”). By providing User Content to BryteBridge via any method (e.g. site submission, email, survey responses, etc.), you represent and warrant to BryteBridge that (i) you have all necessary rights to distribute User Content via this website or via the Services found at this website, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (ii) you do not violate the rights of any third party.

You shall be solely responsible for all your User Content or User Content that is submitted through your Account, and the consequences of, and requirements for, distributing it.

Support, Third-Party Software & Code

BryteBridge shall provide monthly support based on which subscription services you have purchased. Additionally, BryteBridge shall provide support only to its technology platform and features and will not perform support requests pertaining to third party applications, software’s, or code, even if connected or embedded on your BryteBridge’s account. Additionally, in the event you elect to install any third-party software or code, the following terms shall apply. You represent and warrant you have the right to use and install the third-party software or code, and have paid the applicable licensing fees for the third party software or code, and the third-party software or code does not and shall not infringe on the intellectual property rights of any other person or entity. You agree to defend, indemnify and hold harmless BryteBridge and its employees, officers and directors for, from and against any and all claims brought against BryteBridge and its employees, officers and directors by a third-party alleging the software infringes: (i) the third-party’s rights; or (ii) a U.S. patent, trademark, copyright or other intellectual property right. You agree that in such an event you shall pay all resulting costs, damages, expenses, and reasonable attorneys’ fees that a court awards and settlements incurred by BryteBridge in connection with any such claims.

Recommendations

BryteBridge personnel may from time to time recommend third party software or other products and services for your consideration. BRYTEBRIDGE MAKES NO REPRESENTATION OR WARRANTY WHATSOEVER REGARDING PRODUCTS AND SERVICES THAT ARE NOT PURCHASED FROM BRYTEBRIDGE, INCLUDING THE COMPATIBILITY OF SUCH PRODUCTS AND SERVICES WITH BRYTEBRIDGE SOFTWARE. Your use of any such products and services is governed by the terms of your agreement with the provider of those products and services.

Software Updates

From time to time, BryteBridge may update the software associated with a Service for many reasons, including but not limited to, (a) to maintain PCI compliance; (b) to fix bugs or problems in previous versions; and/or (c) to enhance functionality or features. BryteBridge makes no warranty that such updates will not affect your use of the Services or introduce new but unknown bugs into the software. Further, BryteBridge shall not be responsible for the effect an update has on any code not provided by BryteBridge and any modifications to such code to restore functionality shall be Customer’s sole responsibility and cost.

Where support is provided by BryteBridge, BryteBridge will provide technical support for the most recent update or version of the Software associated with a Service. From time to time, BryteBridge may provide support for an older version(s), however BryteBridge reserves the right to suspend or terminate such support at any time, with or without notice.

Sublicense

Customer may not sublicense or resell any of BryteBridge’s Services to any third parties without the prior written permission of BryteBridge. By way of example and not limitation, Customer may not provide Web Hosting services through its BryteBridge Services to any third party without BryteBridge’s prior written permission. Any attempts to do so would be considered a material breach and grounds for termination of this Agreement.

Prohibited Services

BryteBridge shall have no duty or obligation to monitor Customer’s Content or any other Content provided or distributed by others, and BryteBridge shall not edit or otherwise exercise any control over Customer’s Content. Nevertheless, BryteBridge may, with a 48 business hours advanced notification to Customer, remove from public view, disconnect, or terminate the hosting of any of Customer’s Content or other Content that BryteBridge deems in its sole discretion to be offensive or illegal, for any one or more of the following reasons: (i) the content is adjudicated to be in violation of the laws of the state where the server resides; illegal or sexually explicit Content or activities, or any Content that allegedly violates the law, rules or regulations of any country or subdivision thereof; (ii) the content constitutes harassment of Users, including, but not limited to, by means of Customer’s billing practices; or (iii) Customer’s noncompliance with or material breach of any of the terms and conditions of the AUP or this Agreement; or (iv) claims made by third parties against BryteBridge that Customer or any of its end users has engaged in one or more of the above practices.

No Solicitations

Customer, Marketing or Affiliate partner, and BryteBridge agrees NOT to approach any employees of Customer, Marketing or Affiliate partner, and BryteBridge with proposals to hire them as its own employees or contractors.

Customer's Indemnification

Customer shall indemnify and hold harmless BryteBridge from and against any and all claims, demands, actions, causes of action, suits, proceedings, losses, damages, costs, and expenses, including reasonable attorney’s fees and fees attributable to in house legal personnel, arising from or relating to Customer’s provision, or an end user’s use, of Customer’s Content, or any act, error, or omission of Customer in connection therewith, including but not limited to matters relating to incorrect, incomplete, or misleading information; libel; invasion of privacy; infringement of a copyright, trade name, trademark, service mark, or other intellectual property or other right; or violation of any applicable law. This indemnification is in addition to any indemnification required under the UDRP or any similar policy.

Marketing and Reseller's Indemnification

Marketing and Reseller partner shall indemnify and hold harmless BryteBridge from and against any and all claims, demands, actions, causes of action, suits, proceedings, losses, damages, costs, and expenses, including reasonable attorney’s fees and fees attributable to in house legal personnel, arising from or relating to Marketing and Reseller partner’s provision, or an end user’s use, of Marketing and Reseller partner’s Content, or any act, error, or omission of Marketing and Reseller partner in connection therewith, including but not limited to matters relating to incorrect, incomplete, or misleading information; libel; invasion of privacy; infringement of a copyright, trade name, trademark, service mark, or other intellectual property or other right; or violation of any applicable law. This indemnification is in addition to any indemnification required under the UDRP or any similar policy.

BryteBridge shall indemnify and hold harmless Marketing and Reseller partner from and against any and all claims, demands, actions, causes of action, suits, proceedings, losses, damages, costs, and expenses, including reasonable attorney’s fees and fees attributable to in house legal personnel, arising from or relating to BryteBridge’s provision, or an end user’s use, of BryteBridge’s Content, or any act, error, or omission of BryteBridge in connection therewith, including but not limited to matters relating to incorrect, incomplete, or misleading information; libel; invasion of privacy; infringement of a copyright, trade name, trademark, service mark, or other intellectual property or other right; or violation of any applicable law. This indemnification is in addition to any indemnification required under the UDRP or any similar policy. The above indemnifications are not subject to the Limitation of Liability provision contained in these Terms of Use. The above indemnification should not be limited to the total fees paid by the Customer to BryteBridge during their first 12-month subscription.

Disclaimer of Warranties

CUSTOMER SPECIFICALLY ACKNOWLEDGES AND AGREES THAT YOUR USE OF THIS SITE AND THE SERVICES FOUND AT THIS SITE SHALL BE AT YOUR OWN RISK AND THAT THIS SITE AND THE SERVICES FOUND AT THIS SITE ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”. BRYTEBRIDGE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS, OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. BRYTEBRIDGE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ABILITY OF THE SOFTWARE TO PERFORM WITHOUT LIMITATION OR RESTRICTION IN ANY GIVEN ENVIRONMENT (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (III) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND/OR (IV) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND BRYTEBRIDGEASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.

IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY BRYTEBRIDGE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS (INCLUDING WITHOUT LIMITATION ITS CALL CENTER OR CUSTOMER SERVICE REPRESENTATIVES) WILL (I) CONSTITUTE LEGAL OR FINANCIAL ADVICE OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES FOUND AT THIS SITE, AND USERS SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.

Limitation of Liability

BRYTEBRIDGEASSUMES NO RESPONSIBILITY WITH RESPECT TO CUSTOMER’S OR END USER’S USE OF THE SERVICES AND SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, BUSINESS INTERRUPTIONS, AND LOSS OF PROFITS, LOST REVENUE OR PUNITIVE OR EXEMPLARY DAMAGES, EVEN IF BRYTEBRIDGEIS AWARE OF THE POSSIBILITY THEREOF. BRYTEBRIDGESHALL IN NO EVENT BE LIABLE IN AGGREGATE FOR MORE THAN THE TOTAL FEES ACTUALLY RECEIVED BY IT FROM CUSTOMER FOR THE SERVICES DURING ANY 12-MONTH PERIOD, EXCEPT WITH RESPECT TO BRYTEBRIDGE’S BREACH OF THEIR CONFIDENTIALITY OBLIGATIONS HEREUNDER OR EXCEPT IN CONNECTION WITH A BREACH BY BRYTEBRIDGEOF CUSTOMER’S INTELLECTUAL PROPERTY RIGHTS.

IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS SITE OR THE SERVICES FOUND AT THIS SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.

THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.

Proprietary Rights Notice

The Service, which includes but is not limited to, all intellectual property rights in the Service are, and shall remain, the property of BryteBridge or its licensor (as applicable), All content (text, files and document, imagery and photography, branding and logo) provided by you to the BryteBridge team, or uploaded by you to your BryteBridge account remains your intellectual property. All rights not expressly granted to you in this Agreement are hereby expressly reserved and retained by BryteBridge and its licensors (as applicable). Without limiting the generality of the foregoing, you shall not (and shall not allow any third party to): (a) use the Service outside of the scope of the limited license herein granted, including but not limited to use for the sole purpose of obtaining a competitive advantage against BryteBridge; (b) sublicense, distribute, copy, modify, adapt, translate, or prepare derivative works from, to the Service; (c) use the trademarks, trade names, service marks, logos, domain names and other distinctive brand features or any copyright or other proprietary rights associated with the Service for any purpose without the express written consent of BryteBridge; (d) register, attempt to register, or assist anyone else to register any trademark, trade name, serve marks, logos, domain names and other distinctive brand features, copyright or other proprietary rights associated with BryteBridge(or any of its affiliates or licensors); (e) reverse engineer, disassemble, or decompile any software or otherwise attempt to discover any source code or trade secrets related to the Service, in any manner, except as permitted by applicable law; or (f) remove, obscure, or alter any notice of copyright, trademark, or other proprietary right appearing in or on any item included with the Service.

Accetable Use Policy

A. Acceptable Use Policy. BryteBridge maintains on its Web site BryteBridge’s then current Acceptable Use Policy (“AUP”). Customer agrees to abide by the AUP. BryteBridge may modify its AUP at any time and shall post the then-current AUP on BryteBridge’s Web site, which will be effective upon posting.

B. End Users to Comply with AUP. Customer acknowledges that BryteBridge may terminate an end user’s access to Customer’s Web Site for noncompliance with BryteBridge’s AUP. BryteBridge may thus terminate such end user’s access to Customer’s Content even if the end user has not violated Customer’s own terms and conditions of use of its Web Site. BryteBridge acknowledges that Customer may terminate a User’s access to Customer’s Content for noncompliance with Customer’s terms and conditions.

To maintain our company and system integrity and resources we expect our customers to act responsibly. When you use any BryteBridge services, in any form, you automatically agree to the following Conditions.

BryteBridge maintains high standards and values and expects the same from its customers. We reserve the right to suspend or cancel a customer’s access to any or all Services provided when we decide, in our sole discretion, that the account has been inappropriately used. In short, we may decline Services because of:

  • Adult Material (as described below)
  • Illegal content
  • Use of the Services in a way it was not intended
  • Use of the Services in a manner which does not conform to BryteBridge’s values
  • Wrongful treatment of BryteBridge’s staff members

Adult Material Policy

BryteBridge maintains a strict “No Adult Material Policy”. Any presentation of material that is sexual, pornographic, or obscene in nature, as determined in BryteBridge’s sole discretion, will not be allowed. By way of example and not limitation, “Adult Material” includes any of the following:

  • Any photos or videos showing frontal nudity on either men or women.
  • Any photos or videos showing any sexually explicit nudity.
  • Any audio clips or text containing sexually explicit material.
  • Any explicit adult toys such as vibrators, etc.
  • Any sites with direct links to other sites containing such material.
  • Any site engaged in the sale of sexually explicit items.
  • If your site contains material that you are unsure about, please let us know before placing the order.

UDRP

The most recent version of the Uniform Domain Name Dispute Resolution Policy can be found at http://www.icann.org/en/udrp/#udrp.

Our Website User Agreement

Please read the terms of use agreement and privacy policy before using this site or purchasing any services. By using our site, you agree to comply with and be bound by the following terms of use. If you do not agree to these terms, you should not use this site. The term, “us” or “our” or “one of our affiliated websites” refers to BryteBridge Consulting LLC, the legal name of the owner of this website. The term “you” or “your” refers to the user or viewer of our website. You agree to the terms and conditions outlined in this term of use agreement (“agreement”) with respect to our site (the “site”). This agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the site, the content, products or services provided by or through the site, and the subject matter of this agreement. This agreement may be amended at any time by us from time to time without specific notice to you. The latest agreement will be posted on the site, and you should review this agreement prior to using the site.

Copyright

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the site, except as allowed by section 5 below, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the site. The posting of information or materials on the site does not constitute a waiver of any right in such information and materials. Some of the content on the site is the copyrighted work of third parties.

Copyrights and Copyright Agents

We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact our copyright agent for notice of claims of copyright infringement by directing an email to the copyright agent.

Limited License; Permitted Uses

You are granted a non-exclusive, non-transferable, revocable license (a) to access and use the site strictly in accordance with this agreement; (b) to use the site solely for internal, personal, non-commercial purposes; and (c) to print out discrete information from the site solely for internal, personal, non-commercial purposes and provided that you maintain all copyright and other policies contained therein. No print or electronic version of any part of the site or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

Restrictions and Prohibitions on Use

Your license for access and use of the site and any information, materials or documents (collectively defined as “content and materials”) therein are subject to the following restrictions and prohibitions on use: you may not (a)copy, print (except for the express limited purpose permitted by section 4 above), republish, display, distribute, transmit, sell, rent, lease, loan or otherwise make available in any form or by any means all or any portion of the site or any content and materials retrieved from it; (b) use the site or any materials obtained from the site to develop, as a component of, any information, storage and retrieval system, database, information base, or similar resource (in any media now existing or hereafter developed), that is offered for commercial distribution of any kind, including through sale, license, lease, rental, subscription, or any other commercial distribution mechanism; (c) create compilations or derivative works of any content and materials from the site; (d) use any content and materials from the site in any manner that may infringe any copyright, intellectual property right, proprietary right, or property right of us or any third parties; (e) remove, change or obscure any copyright notice or other proprietary notice or terms of use contained in the site; (f) make any portion of the site available through any time-sharing system, service bureau, the internet or any other technology now existing or developed in the future; (g) remove, decompile, disassemble or reverse engineer any site software or use any network monitoring or discovery software to determine the site architecture; (h) use any automatic or manual process to harvest information from the site; (i) use the site for the purpose of gathering information for or transmitting (1) unsolicited commercial email; (2) email that makes use of headers, invalid or nonexistent domain names, or other means of deceptive addressing; and (3) unsolicited telephone calls or facsimile transmissions; (j) use the site in a manner that violates any state or federal law regulating email, facsimile transmissions or telephone solicitations; and (k) export or re-export the site or any portion thereof, or any software available on or through the site, in violation of the export control laws or regulations of the united states.

Forms, Agreements & Documents

We may make available through the site or through other web sites sample and actual forms, checklists, business documents and legal documents (collectively, “documents”). All documents are provided on a non-exclusive license basis only for your personal one-time use for non-commercial purposes, without any right to re-license, sub-license, distribute, assign or transfer such license. Documents are provided for a charge and without any representations or warranties, express or implied, as to their suitability, legal effect, completeness, current, accuracy, and/or appropriateness. The documents are provided “as is,” “as available,” and with “all faults.” And we and any provider of the documents disclaim any warranties, including but not limited to the warranties of merchantability and fitness for a particular purpose. The documents may be inappropriate for your circumstances. Furthermore, state laws may require different or additional provisions to ensure the desired result. You should consult with legal counsel to determine the appropriate legal or business documents necessary for your transactions, as the documents are only samples and may not be applicable to a situation. Some documents are public domain forms or available from public records.

No Legal Advice or Attorney Client Relationship

Information contained on or made available through the site is not intended to and does not constitute legal advice, recommendations, mediation or counseling under any circumstance and no attorney-client relationship is formed. We do not warrant or guarantee the accuracy, completeness, adequacy or currency of the information contained in or linked to the site. Your use of information on the site or materials linked to the site is entirely at your own risk. We are not a law firm and the site is not a lawyer referral service.

Links to Our Website

You may provide links to the site, provided (a) that you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on the site, (b) your site does not engage in illegal or pornographic activities, and (c) you discontinue providing links to the site immediately upon request by us.

Links to Other Website

The site contains links to other websites. We are not responsible for the content, accuracy or opinions express in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on our site does not imply approval or endorsement of the linked website by us. If you decide to leave our site and access these third-party sites, you do so at your own risk.

Advertisers

The site may contain advertising and sponsorships. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the site is accurate and complies with applicable laws. We are not responsible for the illegality or any error, inaccuracy or problem in the advertiser’s or sponsor’s materials.

Third Party Content

Third party content may appear on the site or may be accessible via links from the site. We are not responsible for and assume no liability for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content on the site. You understand that the information and opinions in the third-party content represent solely the thoughts of the author and is neither endorsed by nor does it necessarily reflect our belief.

Third Party Merchant Policies & Services

All rules, policies (including privacy policies) and operating procedures of merchants will apply to you while on any merchant sites. We are not responsible for information provided by you to merchants. We and the merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other. We may allow access to or advertise certain third-party product or service providers (“merchants”) from which you may purchase certain goods or services. You understand that we do not operate or control the products or services offered by merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and merchants. You agree that use of or purchase from such merchants is at your sole risk and is without warranties of any kind by us, expressed, implied or otherwise including warranties of title, fitness for purpose, and merchantability or non-infringement. Under no circumstances are we liable for any damages arising from the transactions between you and merchants or for any information appearing on merchant sites or any other site linked to our site.

Indemnification

You agree to indemnify, defend and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, advertisers, product and service providers, and affiliates (collectively, “affiliated parties”) harmless from any liability, loss, claim and expense related to your violation of this agreement or use of the site.

Nontransferable

Your right to use the site is not transferable or assignable. Any password or right given to you to obtain information or documents is not transferable or assignable.

Disclaimer

The information, content and documents from or through the site are provided “as-is”, “as available”, with “all faults”, and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The information and services may contain bugs, errors, problems, or other limitations. We and our affiliated parties have no liability whatsoever for your use of any information or service, except as provided in section 17(b). In particular, but not as a limitation thereof, we and our affiliated parties are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The negation and limitation of damages set forth above are fundamental elements of the basis of the bargain between us and you. This site and the products, services, documents, and information presented would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from us through the site or otherwise shall create any warranty, representation or guarantee not expressly stated in this agreement. All responsibility or liability for any damages caused by viruses contained within the electronic file containing a form or document is disclaimed.

Limitation of Liability

We and any affiliated party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from: any errors in or omissions from the site or any services or products obtainable; the unavailability or interruption of the site or any features thereof; your use of the site; the content contained on the site; any delay or failure in performance beyond the control of a covered party. The aggregate liability of us and the affiliated parties in connection with any claim arising out of or relating to the site and/or the products, information, documents and services provided herein or hereby shall not exceed $100 and that amount shall be in lieu of all other remedies which you may have against us and any affiliated party.

Privacy Policy

Our privacy policy, as it may change from time to time, is a part of this agreement. You must regularly review this privacy policy.

Payments

You represent and warrant that if you are purchasing something from us or from merchants that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

Miscellaneous

This agreement shall be treated as though it were executed and performed in Orlando, Florida, and shall be governed by and construed in accordance with the laws of the state of Florida (without regard to conflict of law principles). Any cause of action by you with respect to the site (and/or any information, documents, products or services related thereto) must be instituted within one (1) year after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in section 16 and section 17. The language in this agreement shall be interpreted as to its fair meaning and not strictly for or against any party. Any rule of construction to the effect that ambiguities are to be resolved against the drafting party shall not apply in interpreting this agreement. This agreement and all incorporated agreements and your information may be automatically assigned by us in our sole discretion to a third party in the event of an acquisition, sale or merger. If any provision of this agreement is held illegal, invalid or unenforceable for any reason, that provision shall be enforced to the maximum extent permissible, and the other provisions of this agreement shall remain in full force and effect. If any provision of this agreement is held illegal, invalid or unenforceable, it shall be replaced, to the extent possible, with a legal, valid, and unenforceable provision that is similar in tenor to the illegal, invalid, or unenforceable provision as is legally possible. To the extent that anything in or associated with the site is in conflict or inconsistent with this agreement, this agreement shall take precedence. Our failure to enforce any provision of this agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under this agreement shall survive any termination of this agreement. The title, headings and captions of this agreement are provided for convenience only and shall have no effect on the construction of the terms of this agreement.

Dispute Resolution

In the event of any dispute, claim, question, or disagreement arising from or relating to this agreement or the breach thereof, the parties hereto shall use their best efforts to settle the dispute, claim, question, or disagreement. To this effect, they shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If they do not reach such solution within a period of 30 days, then, upon notice by either party to the other, all disputes, claims, questions, or differences shall be finally settled only by the arbitration process administered by the American arbitration association in accordance with the provisions of its commercial arbitration rules.

Arbitration

The arbitration process administered by the American arbitration association in accordance with the provisions of its commercial arbitration rules shall be conducted in the language in which the contract was written. This agreement shall be governed by and interpreted in accordance with the laws of the state of Florida. The parties acknowledge that this agreement evidences a transaction involving interstate commerce. The united states arbitration act shall govern the interpretation, enforcement, and proceedings pursuant to the arbitration clause in this agreement. In no event shall an award in an arbitration initiated under this clause exceed the value of the product or service provided under this agreement. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration.

Any legal controversy or legal claim arising out of or relating to this agreement or our services, excluding legal action taken by us relating to site operations and/or intellectual property, shall be settled solely by confidential binding arbitration in accordance with the commercial arbitration rules applicable at the time the arbitration commences. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. Each party shall bear one-half of the arbitration fees and costs incurred. The award of the arbitrators shall be accompanied by a reasoned opinion. Any arbitration decision will be final, and, in the event, any other recourse is taken outside the arbitration process to damage the company’s (BryteBridge Consulting LLC) reputation. This will be considered malicious attempt of defamation of character in which our company reserves the right to file a civil suit in orange county Florida court for damages, legal fees and court cost. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration here-under without the prior written consent of both parties.

Updated 7/17/2020